Collections – Recovery Collector, Full-Time

Nuvision Federal Credit Union

. Prepare charged-off loan functions including liquidation, recoveries and maintenance .

Posted 10/16/2026full-timeRemote • United StatesMid-LevelSenior💰 $17 - $32 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in charged-off loan recovery processes, including negotiation and collection strategies, while maintaining compliance with bankruptcy laws and the Fair Debt Collection Practice Act. Strong communication and interpersonal skills are essential for effective member engagement and relationship building.

Highest-signal resume keywords

Charged-Off Loan RecoveryBankruptcy LawsNegotiation SkillsCollection ExperienceMicrosoft Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Collection Activity RecordingSkip TracingLegal Process KnowledgeSettlement NegotiationDebt Collection Practices

Soft Skills

Communication SkillsInterpersonal SkillsOrganizational SkillsProblem-Solving SkillsTeam Collaboration

Tools & Technologies

Online Collection SystemMicrosoft WordMicrosoft ExcelMicrosoft Outlook

Industry Keywords

Charged-Off LoansRecoveryRepossessionsForeclosuresFair Debt Collection Practice Act

About the role

Key responsibilities & impact

Prepare charged-off loan functions including liquidation, recoveries and maintenance
Track and report all money collected on charged-off loans
Contact charged-off loan and negative share members to make suitable repayment arrangements
Follow up with appropriate oral and/or written correspondence
Accurately record collection activity in the online collection system
Negotiate settlements resulting in maximum return to the credit union
Collect monthly amounts from charged-off loans and negative shares according to annual business plan/goals
Assist management with processing small claims, repossessions, legal suits, wage assignments and bankruptcy for charged-off accounts
Ensure recovery payments are processed and properly allocated to required loans or General Ledger accounts
Support and participate in continuous improvement activities
Represent the Credit Union positively and professionally
Maintain confidentiality of member and sensitive information
Perform other related duties as assigned

Requirements

What you’ll need

Must possess 3 years of hands-on collection experience, dealing with retail secured and unsecured loans
Experience with repossession, advanced skip tracing, recovery of charged off loans and managing collection agencies
Strong background in bankruptcy laws, foreclosures, repossessions and the Fair Debt Collection Practice Act
Knowledge of legal process
Excellent written and verbal communication, interpersonal, and relationship building skills, with focus on negotiating, consulting and persuasion
Ability to communicate effectively with members, management, team members and external third-parties
Ability to interface with people in a positive manner with empathy, courtesy and tact
Strict attention to detail
Ability to work in a fast paced goal oriented environment
Able to handle difficult calls
Team oriented and ability to work collaboratively
Organizational and time management skills; ability to multi-task, follow through and prioritize work
Demonstrated analytical, problem-solving and critical thinking skills relative to member solutions
Proficient in Microsoft Office products including Word, Excel and Outlook
Two-year college degree or equivalent related experience, specialized course of study or program

Benefits

Comp & perks

Medical
Dental
Vision
Life Insurance
Flexible Spending Account
401(k) Matching
Paid Time Off
Training Provided
Tuition Reimbursement