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Enterprise Systems Analyst
Nuvision Federal Credit Union. Improve system efficiencies and troubleshoot enterprise systems issues .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in improving system efficiencies and troubleshooting enterprise systems within the financial services industry. Proficient in project management, user requirements gathering, and delivering integrated business application solutions to enhance member experience.
Highest-signal resume keywords
Business AnalysisProject ManagementUser Requirements GatheringIntegrated Business ApplicationsFinancial Services Industry Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
System TroubleshootingAd Hoc Report WritingData Management SolutionsSystem ConfigurationTechnical Support
Soft Skills
Analytical SkillsCommunication SkillsCustomer Service SkillsPresentation Skills
Tools & Technologies
Project Management Software
Industry Keywords
Financial ServicesEnterprise SystemsContinuous ImprovementStakeholder EngagementVendor Management
About the role
Key responsibilities & impact- Improve system efficiencies and troubleshoot enterprise systems issues
- Deliver new functionality to business units and credit union members
- Partner with business units to improve the member experience
- Own and understand assigned enterprise systems
- Troubleshoot system problems and test system changes and functionality
- Perform ad hoc report writing
- Research and deploy system-related solutions
- Manage daily workloads while serving on multiple project implementation teams
- Provide technical support to resolve business and technical issues
- Find and deploy solutions to fix issues, build efficiencies, and improve the member experience
- Educate business units on new functionality and vendor product offerings
- Monitor software releases and ensure functionality is vetted and deployed timely
- Participate in analysis, design, system configurations, testing, and support of data management and integration solutions
- Serve as Subject Matter Expert and team member on enterprise projects
- Provide technical leadership for evaluating and scoping new systems initiatives
- Make recommendations on feasibility and required resources
- Liaise with business units to match system capabilities to department needs
- Partner with systems vendors and align development roadmaps with credit union goals
- Participate in special projects as directed by IT management
- Support continuous improvement activities
- Maintain confidentiality of member and sensitive information
- Perform other related duties as assigned
Requirements
What you’ll need- 3 years in the financial services industry as a Business or Systems Analyst
- 3 years project management experience leading and facilitating both IT projects and cross-functional business improvement projects
- 1+ year’s experience gathering user requirements for scoping exercises
- Experience implementing integrated business applications solutions
- Knowledge of information systems development and project management methodologies and techniques
- Strong understanding of the financial industry’s goals and drivers
- Excellent written, verbal and overall presentation skills
- Demonstrated analytical and troubleshooting skills
- Demonstrated ability to communicate with stakeholders, gather requirements, understand intricacies (interrelation between needs/wants, legal compliance, system capabilities, etc.) and develop thoughtful solutions
- Proficient in a project management software tool
- Strong customer service skills
- Bachelor’s Degree or related experience in Computer Sciences, Information
Benefits
Comp & perks- Medical
- Dental
- Vision
- Life Insurance
- Flexible Spending Account
- 401(k) Matching
- Paid Time Off
- Training Provided
- Tuition Reimbursement