Technical Trainer 2 – CFS Emphasis

NW Natural

. Develop and maintain training curriculum and training materials .

Posted 10/7/2026full-timeSherwood • Oregon • United StatesMid-LevelSenior💰 $88,700 - $126,350 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing and delivering training programs, including curriculum design, training assessments, and performance evaluations. Proficient in field operations, safety regulations, and compliance standards relevant to the natural gas industry.

Highest-signal resume keywords

Field Operations ExperienceTraining Curriculum DevelopmentKnowledge of OSHA RegulationsExcellent Verbal Communication SkillsAnalytical and Diagnostic Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Training Assessment DesignPerformance EvaluationField Operations Manual ApplicationProcess Design and ImprovementTechnical DocumentationData InterpretationQuality Assurance InspectionsTraining Needs AssessmentSimulation TrainingNatural Gas Training

Soft Skills

CollaborationPresentation SkillsProblem-SolvingInterpersonal SkillsInitiative and Results Orientation

Tools & Technologies

Learning Management SystemElectronic Testing ToolsPC ProficiencyWord Processing ApplicationsSpreadsheet ApplicationsDatabase Applications

Certifications & Qualifications

Valid OR/WA Driver's LicenseRequired Certifications and Endorsements

Industry Keywords

International Residential CodeInternational Mechanical CodeNWN Standard Practices ManualFederal Pipeline Safety RulesNWN Emergency Response ProceduresCompany Safe Work Practices

About the role

Key responsibilities & impact

Develop and maintain training curriculum and training materials
Conduct classroom, remote, scenario-based, simulation, practical, and on-the-job training
Train field coaches, evaluators, contractors, and contractor trainers as needed
Design training assessments and tools to evaluate employee performance and knowledge
Use the Learning Management System and electronic testing to track completion and review results
Observe field employees and provide feedback on required job knowledge and skills
Conduct training needs assessments and evaluate training effectiveness
Perform administrative duties tracking training, attendance, and evaluation results
Use technology to enhance training delivery and measure effectiveness
Research new tooling, work methods, and technologies and make recommendations
Coordinate and maintain operating manuals and issue updates and revisions
Develop and conduct natural-gas-related training for fire departments when needed
Assist with or lead material defects and failure investigations, analyze data, and prepare compliance reports
Work with Engineering and manufacturers/vendors on follow-up defect and failure analysis
Perform quality assurance inspections of personnel
Support the Operator Qualifications program through evaluations, procedure review/revision, and training
Serve as a subject matter expert on assigned company committees
Operate vehicles on company business in compliance with laws and policies
Coach field employees on proper work practices, policies, and procedures
Conduct training for parallel field roles with industry partners
Travel within the service territory as needed
Support the company’s commitment to safe work practices

Requirements

What you’ll need

Minimum of 3 years current NW Natural field operations experience or equivalent combination of related current and past field operations experience/education for Level 2
5+ years of current NW Natural field operations experience for Level 3
Relevant field operations experience in system operations, construction, customer field services, or related fields
Advanced knowledge and application of Field Operations Manual
Knowledge of International Residential Code and International Mechanical Code, as applicable
Knowledge of NWN Standard Practices Manual and Federal Pipeline Safety Rules
Knowledge of NWN Emergency Response Procedures
Knowledge of Company Safe Work Practices and OSHA Regulations
Excellent verbal communication skills
Proven presentation skills
Ability to collaborate across teams, departments, and employee levels
Superb writing skills, including technical documentation, record keeping, report writing, and training plan documentation
Initiative and results orientation
Ability to manage multiple tasks, prioritize work, and meet deadlines
Problem-solving and creative-thinking skills
Skills in process design and improvement
Interpersonal, diplomatic, and respectful skills
PC proficiency, including word processing, spreadsheet, and database applications
Analytical and diagnostic skills; ability to collect, interpret, and summarize data
Valid OR/WA driver's license, required certifications and endorsements, and satisfactory driving record
Ability to physically access field work sites and locations
Ability to work in a drug-free workplace and satisfy employment eligibility verification requirements

Benefits

Comp & perks

Rich health insurance benefits with competitive employer contribution
Free access to an online wellness resources platform
Up to 23 Vacation Days
80 Hours of Sick Time
10 paid holidays and 3 floating holidays
3 weeks paid parental leave
Diversity, Equity & Inclusion Council and Employee Resource Groups
1500 sq foot exercise facility and secure bike room
Meaningful annual incentive bonus opportunity
Competitive 401K company contribution and match
15% discount on NW Natural stock through Employee Stock Purchase Program
Up to $5250 a year in tuition reimbursement
Wellness incentive program
20% off natural gas service
Up to 30% discount at NW Natural Appliance Center
TriMet Pass for all HQ employees
Discounts with Verizon & AT&T Wireless