NW Natural

Technical Trainer

• Develop and maintain training curriculum and training materials
• Conduct classroom, remote, scenario-based, simulation, practical, and on-the-job training
• Train field coaches, evaluators, contractors, and contractor trainers as needed
• Design training assessments and tools to evaluate employee performance and knowledge
• Use the Learning Management System and electronic testing to track completion and review results
• Observe field employees and provide feedback on required job knowledge and skills
• Conduct training needs assessments and evaluate training effectiveness
• Perform administrative duties tracking training, attendance, and evaluation results
• Use technology to enhance training delivery and measure effectiveness
• Research new tooling, work methods, and technologies and make recommendations
• Coordinate and maintain operating manuals and issue updates and revisions
• Develop and conduct natural-gas-related training for fire departments when needed
• Assist with or lead material defects and failure investigations, analyze data, and prepare compliance reports
• Work with Engineering and manufacturers/vendors on follow-up defect and failure analysis
• Perform quality assurance inspections of personnel
• Support the Operator Qualifications program through evaluations, procedure review/revision, and training
• Serve as a subject matter expert on assigned company committees
• Operate vehicles on company business in compliance with laws and policies
• Coach field employees on proper work practices, policies, and procedures
• Conduct training for parallel field roles with industry partners
• Travel within the service territory as needed
• Support the company’s commitment to safe work practices

Explore Technical Trainer 2 – CFS Emphasis at NW Natural. Review requirements and application details.

Technical Trainer 2 – CFS Emphasis

• Develop and conduct training programs for Field Operations, including Construction, Customer Field Services, System Operations, and other field operations workgroups
• Develop and maintain training curricula and materials, including course overviews, outlines, trainer guides, print and electronic materials, props, tools, supplies, and computer-based training
• Conduct classroom, remote, scenario-based/simulation, practical, and on-the-job training
• Provide training for field coaches and evaluators, and potentially contractors and contractor trainers
• Design training assessments and tools to evaluate employee performance and knowledge
• Use the Learning Management System and electronic testing to track completion and review assessment results
• Observe and provide feedback to field employees; conduct training needs assessments and evaluate training effectiveness
• Perform administrative duties to track training, attendance, and evaluation results
• Use technology to enhance training delivery and measure effectiveness
• Research and recommend new tooling, work methods, and technologies
• Coordinate and update operating manuals for compliance with codes, regulations, and standards
• Develop and conduct natural-gas-related training for fire departments and maintain annual territory contacts
• Support material defects and failure investigations, analyze data, and prepare compliance reports
• Work with Engineering and manufacturers/vendors on defect and failure follow-up analysis
• Perform quality assurance inspections of personnel
• Support the Operator Qualifications program through evaluations, procedure review/revision, and related training
• Serve as subject matter expert on assigned company committees
• Operate vehicles on company business in compliance with laws and policies
• Coach field employees on proper work practices, policies, and procedures
• Conduct training for parallel field roles with industry partners
• Travel throughout the territory as needed
• Support the company’s culture of safe work practices

Explore Technical Trainer 2 – Construction Emphasis at NW Natural. Review requirements and application details.