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Operations Manager – Optimization
NWF International. Work with stakeholders across the organization to help NWF achieve operational excellence .
About the role
Key responsibilities & impact- Work with stakeholders across the organization to help NWF achieve operational excellence
- Write guidance documents
- Map processes and analyze data to understand impacts or pain points
- Strategize to help leadership make decisions
- Report directly to the Senior Director of Program Operations and collaborate with program leaders
- Work with Finance, Philanthropy, Legal, Human Resources, and Accounts Payable
- Develop operational performance metrics with program and advocacy teams
- Help teams visualize data to identify budget risks or resource opportunities
- Analyze data and provide insights for strategic operational decisions
- Report program operational health and performance to leadership
- Administer Airtable bases, ensure data hygiene, and provide training on bases
- Map processes and pinch points with various teams
- Suggest process improvements and project-manage implementation
- Document best practices, process documentation, and standard operating procedures
- Develop onboarding documentation, standardized templates, and workflows for Program Operations
- Train program operations leaders on new processes and systems
- Train new Program Operations staff with their managers
- Lead teams in solving complex or urgent operational issues
- Provide surge support for budget and grant management
Requirements
What you’ll need- Bachelor's degree or equivalent years of experience in a relevant field, such as business administration or finance
- 5+ years of relevant experience in financial management, operations, or administration, preferably in a nonprofit setting
- Federal grant management is a plus
- 2+ years of experience influencing others, either with direct or indirect authority, to achieve a shared goal
- Comfort adapting to changing priorities and learning new processes and software
- Demonstrated strong project management skills while collaborating across multidisciplinary teams, preferably in operations
- Ability to analyze datasets, synthesize data, and present findings to leaders
- Ability to communicate clearly and distill complex technical concepts into layperson language
- Experience soliciting information from teams while minimizing burden
- Reputation as a changemaker with a positive, solutions-oriented attitude
- Skill collaborating with multidisciplinary teams to support project outcomes
- High proficiency in Microsoft Office products, including MS Word and PowerPoint
- Advanced Excel skills, including writing formulas and data manipulation
- Ability and experience working with Smartsheet, Airtable, or other project management tools
- Motivation by equity and responsibility to marginalized people
- Empathy and strong social skills
- Commitment to an environmental justice approach in policy priorities, program development, and partner engagement
- Actively seeks feedback, direction, and guidance from team members and keeps staff informed of decisions
- Dedication to advancing NWF’s internal equity transformation
- Passion for and commitment to NWF's mission
- Must be a U.S. citizen or have valid work authorization to work in the U.S.
- Successful candidates must undergo a background check
Benefits
Comp & perks- Flexible scheduling
- Paid time off: vacation starting at three weeks accrual based on a full-time schedule
- Unlimited wellbeing time for physical, spiritual, emotional, cultural, religious, or financial wellbeing for yourself, a partner, or family member, including pets
- 11 paid holidays
- Paid winter break from December 25 to January 1
- Up to 16 weeks of fully paid Family and Medical Leave
- Low-cost health, dental, and vision insurance options
- Outpatient mental health covered at in-network rates
- Therapist available at no cost
- Pet insurance and discount perk program
- Annual wellbeing allowance
- Retirement plan with immediate match and vesting
- Annual year end retirement contribution
- Tuition reimbursement
- Adoption and surrogacy assistance
- Pet adoption stipend
- Student loan management
- Flexible and empowered work environment
- Family-friendly atmosphere
- Approximately 1–2 trips per year, with 2–4 nights per trip