NWF International

Operations

• Develop operational performance metrics with program and advocacy teams
• Help teams visualize data to identify budget risks and resource opportunities
• Analyze data and provide insights for strategic operational decisions
• Report program operational health and performance to leadership
• Administer Airtable bases, maintain data hygiene, and train users
• Map processes and identify pinch points with cross-functional teams
• Recommend process improvements and project-manage implementation
• Document best practices, processes, and standard operating procedures
• Develop onboarding documentation, standardized templates, and workflows for Program Operations
• Train program operations leaders and new Program Operations staff on processes and systems
• Lead teams in resolving complex or urgent operational issues
• Provide surge support for budget and grant management
• Collaborate with Finance, Philanthropy, Legal, Human Resources, Accounts Payable, and program leaders
• Report directly to the Senior Director of Program Operations in a matrixed structure

Operations Manager, Optimization

• Work with stakeholders across the organization to help NWF achieve operational excellence
• Write guidance documents
• Map processes and analyze data to understand impacts or pain points
• Strategize to help leadership make decisions
• Report directly to the Senior Director of Program Operations and collaborate with program leaders
• Work with Finance, Philanthropy, Legal, Human Resources, and Accounts Payable
• Develop operational performance metrics with program and advocacy teams
• Help teams visualize data to identify budget risks or resource opportunities
• Analyze data and provide insights for strategic operational decisions
• Report program operational health and performance to leadership
• Administer Airtable bases, ensure data hygiene, and provide training on bases
• Map processes and pinch points with various teams
• Suggest process improvements and project-manage implementation
• Document best practices, process documentation, and standard operating procedures
• Develop onboarding documentation, standardized templates, and workflows for Program Operations
• Train program operations leaders on new processes and systems
• Train new Program Operations staff with their managers
• Lead teams in solving complex or urgent operational issues
• Provide surge support for budget and grant management

Operations Manager, Optimization

Operations Manager – Optimization