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Operations Manager, Optimization
NWF International. Develop operational performance metrics with program and advocacy teams .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong project management and analytical skills to develop operational performance metrics and provide strategic insights. Proficient in data visualization and collaboration with cross-functional teams to enhance program operations and support financial management.
Highest-signal resume keywords
Project ManagementData AnalysisFinancial ManagementAirtable AdministrationCross-Functional Collaboration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data AnalysisProject ManagementFinancial ManagementAdvanced Excel SkillsMicrosoft Office Proficiency
Soft Skills
Clear CommunicationSolutions-Oriented AttitudeInfluencing SkillsAdaptability
Tools & Technologies
AirtableSmartsheetMicrosoft Office
Industry Keywords
Nonprofit ExperienceFederal Grant ManagementOperational Performance MetricsProcess Improvement
About the role
Key responsibilities & impact- Develop operational performance metrics with program and advocacy teams
- Help teams visualize data to identify budget risks and resource opportunities
- Analyze data and provide insights for strategic operational decisions
- Report program operational health and performance to leadership
- Administer Airtable bases, maintain data hygiene, and train users
- Map processes and identify pinch points with cross-functional teams
- Recommend process improvements and project-manage implementation
- Document best practices, processes, and standard operating procedures
- Develop onboarding documentation, standardized templates, and workflows for Program Operations
- Train program operations leaders and new Program Operations staff on processes and systems
- Lead teams in resolving complex or urgent operational issues
- Provide surge support for budget and grant management
- Collaborate with Finance, Philanthropy, Legal, Human Resources, Accounts Payable, and program leaders
- Report directly to the Senior Director of Program Operations in a matrixed structure
Requirements
What you’ll need- Bachelor's degree or equivalent years of experience in a relevant field
- 5+ years of relevant experience in financial management, operations, or administration; nonprofit experience preferred
- Federal grant management is a plus
- 2+ years of experience influencing others with direct or indirect authority
- Ability to adapt to changing priorities and learn new processes and software
- Demonstrated project management skills while collaborating across multidisciplinary teams
- Ability to analyze datasets, synthesize data, and present findings to leaders
- Ability to communicate clearly and distill complex technical concepts into layperson language
- Experience soliciting information from teams while minimizing burden
- Positive, solutions-oriented changemaker attitude
- Skill collaborating with multidisciplinary teams
- High proficiency in Microsoft Office, including MS Word and PowerPoint
- Advanced Excel skills, including writing formulas and data manipulation
- Experience with Smartsheet, Airtable, or other project management tools
- Commitment to equity, environmental justice, and NWF's mission
- Approximately 1–2 trips per year, 2–4 nights per trip
- U.S. citizenship or valid U.S. work authorization
- Background check if selected
- Cover letter and resume required
Benefits
Comp & perks- Flexible scheduling
- Paid time off: vacation starting at three weeks accrual based on a full-time schedule
- Unlimited wellbeing leave
- 11 holidays
- Paid winter break from December 25 to January 1
- Up to 16 weeks of fully paid Family and Medical Leave
- Low-cost health, dental, and vision insurance options
- Outpatient mental health covered at in-network rates
- Therapist available at no cost
- Pet insurance and discount perk program
- Annual wellbeing allowance
- Retirement plan with immediate match and vesting
- Annual year-end retirement contribution
- Tuition reimbursement
- Adoption and surrogacy assistance
- Pet adoption stipend
- Student loan management
- Flexible and empowered work environment
- Remote work