Subrogation Examiner, Auto Claims

NYCM Insurance

. Investigate each claim to evaluate the cause of the loss and determine subrogation potential .

Posted 11/3/2026full-timeEdmeston • New York • United StatesMid-LevelSenior💰 $48,476 - $75,407 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing claims investigations, identifying subrogation opportunities, and negotiating settlements while ensuring compliance with relevant regulations and best practices. Proficient in customer service, communication, and critical thinking to effectively guide clients through the recovery process.

Highest-signal resume keywords

Subrogation Process KnowledgeNegotiation SkillsPersonal Auto Policy UnderstandingArbitration Practices KnowledgeCustomer Service Orientation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims InvestigationSubrogation IdentificationSettlement NegotiationFile ManagementFraud DetectionReport CompilationRecord KeepingTime ManagementDecision-MakingProblem Solving

Soft Skills

Excellent Communication SkillsDetail OrientedAbility to Multi-TaskPositive AttitudeStress Management

Tools & Technologies

Personal ComputerElectronic Mail

Industry Keywords

Automobile Insurance Claims ProceduresRegulation 64NYS Vehicle and Traffic LawsBest PracticesAdverse Parties

About the role

Key responsibilities & impact

Investigate each claim to evaluate the cause of the loss and determine subrogation potential
Identify opportunities for subrogation and refer files to subrogation partner for recovery
Manage claim investigations and ensure viability of subrogation recovery opportunities
Identify adverse at-fault parties, insurance carriers, or legal representatives
Identify the need for outside experts and attorneys and manage their involvement in the claim process
Establish scope of recovery, determine subrogation potential, and set appropriate reserves
Negotiate settlements with adverse parties, insurance carriers, or legal representatives
Manage assigned claims through timely conclusion using a working diary
Manage cycle times and experience through file review and timely disposition
Present recovery outcomes to customers
Identify fraud indicators and submit referrals to EFW and SIU as needed
Issue settlement payments within the scope of coverage and authority
Refer files for arbitration filing and/or response
Work with assigned vendors to ensure expectations are met
Communicate with customers, witnesses, and adverse parties throughout the claim process
Handle incoming and outgoing phone calls professionally
Prepare written communications such as requests for recovery
Guide customers through the claim recovery process and keep them informed
Compile reports for management review
Accept and record settlement payments received
Update and document claim files with all processing activities
Provide education and guidance to examiners and adjusters on subrogation identification and handling
Work on special projects and perform other duties assigned by the supervisor
Travel as needed for claims and agency visits

Requirements

What you’ll need

High school diploma, or equivalent, with related experience demonstrating the knowledge, skills, and abilities necessary to perform the essential functions of the position
Good knowledge and understanding of personal auto policy, Regulation 64, best practices, NYS Vehicle and Traffic Laws, and automobile insurance claims procedures
Knowledge and understanding of subrogation process
Knowledge and understanding of arbitration practices and principals
Customer service orientation
Good personal computer skills including electronic mail and record keeping
Excellent oral and written communication skills
Ability to multi-task, prioritize and manage time effectively
Detail oriented
Critical thinking, problem solving, and decision-making skills
Strong negotiation skills
Ability to work both independently and within a team with minimal direct supervision
Ability to handle stress professionally, calmly, and effectively
Positive and professional attitude with ability to influence and support change
Willingness to continue professional development

Benefits

Comp & perks

Hybrid work arrangement: 2 days in office
Professional development opportunities