NYCM Insurance

People Operations

• Develop, administer, organize, and analyze the annual corporate-wide employee wellness program
• Manage daily, monthly, quarterly, and annual wellness program activities
• Examine existing wellness initiatives and recommend or implement improvements
• Research and develop new employee wellness initiatives
• Provide program improvement recommendations and proposals to management
• Update and revitalize Passport to Wellness annually
• Coordinate employee engagement events throughout the year, including holiday and summer events
• Maintain the employee corporate intranet and notify employees of breaking news
• Research NYCM Wellness Program award programs and recommend high-impact programs
• Collaborate with the benefits team to assess wellness program ROI and impact on healthcare usage and premiums
• Develop and maintain reporting metrics for fitness center use, group fitness participation, Passport to Wellness participation, and other large datasets
• Develop, create, and conduct employee surveys
• Submit NYCM applications to statewide and national awards programs
• Build vendor relationships and partnerships to support employee engagement events
• Communicate wellness activities through the corporate intranet and email
• Collaborate with divisional wellness advocates to support engagement and program effectiveness
• Work closely with the Fitness Coordinator/Trainer and Brand and Culture team
• Perform other duties as assigned

People Development Analyst

Data Analyst

• Perform day-to-day tasks associated with hardware/software use and maintenance within Financial Services
• Assist with technical support and user requests for data and reports
• Develop queries, code and data transformation scripts for financial applications using MS SQL, AQT, etc.
• Perform system and report testing for new and existing applications
• Acquire data from financial applications, policy admin and claim systems, and external data sources
• Ensure accuracy and integrity of data used by or impacting Financial Services
• Create and maintain ad hoc or recurring reports for financial reporting, regulatory filings, and customer experience
• Analyze and write concise structured program requests with follow through to completion
• Coordinate small technical projects with division team
• Provide data for divisional analysis, forecasting and modeling projects
• Use large data sets to assist management with definition and monitoring of KPIs
• Identify process efficiencies and recommend improvements
• Troubleshoot hardware, software, and data issues impacting financial applications and coordinate with IT and Application Development
• Assess and interpret information to produce credible reports, exhibits and results
• Maintain documentation regarding projects, processes, and operations
• Build presentation, analysis, and business understanding skills
• Collaborate and share knowledge with other Financial Services team members
• Perform other duties as assigned

Business Data Analyst – Finance

Underwriter

• Lead, mentor, and develop team members by setting goals, providing performance feedback, coaching, training, and workload support
• Manage employee lifecycle activities, including onboarding, performance evaluations, personnel documentation, policy adherence, and recommendations regarding hiring, salary adjustments, and separation decisions
• Support strategic planning and resource management by evaluating team priorities, capacity, and organizational needs
• Coordinate implementation of underwriting programs, procedural changes, and corporate initiatives with business partners and other departments
• Develop, implement, and deliver underwriting training programs for underwriters, CSRs, and other departments
• Develop and administer quality assurance programs, including scenario assessments, transaction audits, and performance reviews
• Evaluate quality assurance results, implement training and remediation plans, and recommend process improvements
• Serve as a technical underwriting resource on underwriting philosophy, procedures, regulatory requirements, and underwriting judgment
• Develop, implement, and maintain underwriting procedures, operational processes, and business plans
• Review underwriting communications for regulatory compliance and support continuous improvement initiatives

People Development Analyst

Business Data Analyst – Finance

Underwriting Training Supervisor