Underwriting Training Supervisor

NYCM Insurance

. Lead, mentor, and develop team members by setting goals, providing performance feedback, coaching, training, and workload support .

Posted 9/17/2026full-timeEdmeston • New York • United StatesMid-LevelSenior💰 $63,313 - $105,521 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in personal lines underwriting, including regulatory compliance and operational processes, while effectively leading and developing teams through coaching and training. Proficient in managing employee lifecycle activities and implementing quality assurance programs to enhance performance and process improvements.

Highest-signal resume keywords

Personal Lines UnderwritingLeadership DevelopmentQuality Assurance ProgramsRegulatory ComplianceMicrosoft Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Underwriting GuidelinesRisk AssessmentAnalytical SkillsDecision-MakingProblem-SolvingTraining DevelopmentPerformance EvaluationOperational ProcessesWorkload ManagementProcess Improvement

Soft Skills

CoachingTeam DevelopmentCommunication SkillsInterpersonal SkillsConflict Resolution

Tools & Technologies

Underwriting SystemsMicrosoft Office Applications

Certifications & Qualifications

Employee Enrichment Journey (EEJ1)Employee Enrichment Journey (EEJ2)

Industry Keywords

Underwriting PhilosophyPersonnel DocumentationEmployee Lifecycle ActivitiesStrategic PlanningCustomer Service Orientation

About the role

Key responsibilities & impact

Lead, mentor, and develop team members by setting goals, providing performance feedback, coaching, training, and workload support
Manage employee lifecycle activities, including onboarding, performance evaluations, personnel documentation, policy adherence, and recommendations regarding hiring, salary adjustments, and separation decisions
Support strategic planning and resource management by evaluating team priorities, capacity, and organizational needs
Coordinate implementation of underwriting programs, procedural changes, and corporate initiatives with business partners and other departments
Develop, implement, and deliver underwriting training programs for underwriters, CSRs, and other departments
Develop and administer quality assurance programs, including scenario assessments, transaction audits, and performance reviews
Evaluate quality assurance results, implement training and remediation plans, and recommend process improvements
Serve as a technical underwriting resource on underwriting philosophy, procedures, regulatory requirements, and underwriting judgment
Develop, implement, and maintain underwriting procedures, operational processes, and business plans
Review underwriting communications for regulatory compliance and support continuous improvement initiatives

Requirements

What you’ll need

High school diploma, or equivalent, with related experience demonstrating the knowledge, skills, and abilities necessary to perform the essential functions of the position
Supervisors and managers are required to have completed NYCM’s internal leadership development programs, including Employee Enrichment Journey (EEJ1) and Employee Enrichment Journey (EEJ2)
External hires must complete required leadership programs, Employee Enrichment Journey (EEJ1) and Employee Enrichment Journey (EEJ2)
Demonstrated leadership, coaching, and team development experience with the ability to train others
Thorough knowledge of personal lines underwriting, underwriting guidelines, departmental workflows, and regulatory requirements
Ability to underwrite all personal lines of business in accordance with company underwriting and rating guidelines
Strong business acumen, decision-making, analytical, problem-solving, and risk assessment skills
Strong communication, interpersonal, conflict resolution, and relationship management skills
Strong organizational, time management, and prioritization skills
Proficiency with Microsoft Office applications and underwriting systems
Strong customer service orientation with the ability to build effective relationships and provide technical guidance to internal and external stakeholders

Benefits

Comp & perks

Hybrid work arrangement, 3 days per week
Full-time position, 40 hours per week