Application Engineer

NZ Transport Agency Waka Kotahi

. Implement, configure and support AWM to meet Transport Domain business requirements .

Posted 11/11/2026full-timeAuckland • New ZealandMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in implementing and supporting Asset & Work Manager (AWM) applications, with a strong focus on operational procedures, application integrations, and technology risk management. Collaborates effectively with cross-functional teams and stakeholders to ensure reliable operations and quality support.

Highest-signal resume keywords

Application SupportAWM ImplementationSaaS ExpertiseLevel 2 SupportOperational Methodologies

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Application ConfigurationApplication MonitoringApplication IntegrationRelease ManagementIncident InvestigationOperational Procedures DevelopmentTechnology Risk ManagementData ManagementQuality SupportAttention to Detail

Soft Skills

CollaborationProactive ApproachTenacityEffective CommunicationAttention to Detail

Tools & Technologies

Asset & Work ManagerInformation SystemsDatabasesEnterprise SystemsTechnology Frameworks

Industry Keywords

Transport DomainPublic ServiceTe Ao MāoriTikangaTe Reo MāoriTe Tiriti o Waitangi

About the role

Key responsibilities & impact

Implement, configure and support AWM to meet Transport Domain business requirements
Collaborate with product and operations teams to deliver application changes and technology product roadmaps
Carry out application releases and deployments according to specifications
Support AWM integrations with other enterprise systems
Provide level 2 application support, investigate incidents and work with teams and vendors through service restoration
Manage and monitor day-to-day AWM application operations
Develop and maintain operational procedures and application support processes
Work across the technology value chain and manage insourced and outsourced services and resources
Report to the Chapter Lead Engineering
Support Asset & Work Manager, NZTA's platform for state highway assets, inspections, maintenance and renewals

Requirements

What you’ll need

Application-specific experience in a complex technology operational environment, with expertise in sustainable technology operations
Practical experience implementing, configuring, monitoring and supporting applications
Relevant application expertise in SaaS, information systems, databases or associated integrations
Experience with application integration, releases, deployments and level 2 support
Knowledge and experience of modern operations methodologies and technology frameworks
A proactive approach to technology risk management, reliable operations and quality support
Effective collaboration with product and operations teams, transport subject matter experts and vendors
Interest in asset and work management
Accuracy and attention to detail
Tenacity in investigating issues and restoring services
Knowledge of, or willingness to develop understanding of, Te Ao Māori, tikanga, te reo Māori and Te Tiriti o Waitangi as they apply in the public service
Legal right to live and work in New Zealand
CV and short cover letter required

Benefits

Comp & perks

A competitive salary and benefits package
Flexible working arrangements (role dependent)
5 weeks annual leave
Income Protection and Critical Illness Insurance