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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in customer engagement and technical upskilling, with a strong focus on AI adoption and workforce enablement. Proficient in utilizing Salesforce and sales tools to drive pipeline generation and account strategies.
Highest-signal resume keywords
Salesforce ExperienceCustomer-Focused ApproachStrong Verbal And Written CommunicationTechnical Concept ExplanationOutbound Prospecting Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales DevelopmentBusiness DevelopmentPipeline GenerationTechnical UpskillingAI LiteracyWorkforce EnablementConsultative SellingDiscovery ConversationsOpportunity QualificationAccount Strategy Development
Soft Skills
Critical ThinkingOrganizationFollow-ThroughConfidence In ConversationsTrust Building
Tools & Technologies
SalesforceLinkedIn Sales NavigatorAmplemarketGong
Industry Keywords
SaaSEnterprise SalesLearning TechnologyWorkforce TrendsResponsible AI Adoption
About the role
Key responsibilities & impact- Research target accounts and identify relevant stakeholders, business priorities, and workforce challenges
- Identify how prospective customers approach technical upskilling, AI adoption, AI literacy, and workforce enablement
- Prospect and engage potential customers through phone, email, LinkedIn, and other outreach channels
- Meet or exceed activity, meeting, and pipeline-generation goals
- Conduct discovery conversations, qualify opportunities, and schedule meetings and product demonstrations for the sales team
- Position O'Reilly's solutions around AI readiness, technical capability, employee development, faster innovation, and business growth
- Partner with sales teams to develop account strategies and personalized outreach
- Identify potential expansion opportunities and route them to the appropriate account team
- Maintain accurate and current activity, contact, and opportunity data in Salesforce
- Build understanding of O'Reilly's products, industry trends, competitive alternatives, and the evolving needs of technology teams
Requirements
What you’ll need- 1–2 years of experience in a sales, business development, customer success, recruiting, or other customer-facing role
- Customer-focused, consultative approach and comfort initiating conversations with new people
- Ability to understand technical concepts and explain them clearly in customer-friendly terms
- Confidence navigating questions and objections while building trust with prospective customers
- Strong verbal and written communication skills
- Strong critical-thinking, organization, and follow-through skills in a fast-paced, results-driven environment
- Experience with Salesforce
- Familiarity with sales tools such as LinkedIn Sales Navigator, Amplemarket, Gong, or similar platforms
- Prior experience as a Sales Development Representative, Business Development Representative, or in outbound prospecting preferred
- Experience with SaaS, enterprise sales, learning technology, or workforce enablement solutions preferred
- Familiarity with AI literacy, responsible AI adoption, technical-skills development, or related workforce trends preferred
- Must be unable to require visa sponsorship or immigration support
Benefits
Comp & perks- Structured onboarding, coaching, and professional development
- Clear path for growth into more senior sales roles
- Expert mentorship
