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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in customer engagement and technical concept communication, with a strong focus on sales development and pipeline generation. Proficient in utilizing sales tools and maintaining accurate data to drive business growth and account strategies.
Highest-signal resume keywords
Salesforce ExperienceCustomer-Focused ApproachStrong Verbal And Written Communication SkillsTechnical Concept UnderstandingExperience With SaaS Solutions
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales DevelopmentBusiness DevelopmentPipeline GenerationTechnical UpskillingAI AdoptionWorkforce EnablementDiscovery ConversationsOpportunity QualificationProduct DemonstrationsAccount Strategies
Soft Skills
Consultative ApproachConfidence In ConversationsCritical ThinkingOrganization SkillsFollow-Through Skills
Tools & Technologies
SalesforceLinkedIn Sales NavigatorAmplemarketGong
Industry Keywords
Customer SuccessOutbound ProspectingLearning TechnologyWorkforce TrendsAI Literacy
About the role
Key responsibilities & impact- Research target accounts and identify relevant stakeholders, business priorities, and workforce challenges
- Identify how prospective customers approach technical upskilling, AI adoption, AI literacy, and workforce enablement
- Prospect and engage potential customers through phone, email, LinkedIn, and other outreach channels
- Meet or exceed activity, meeting, and pipeline-generation goals
- Conduct discovery conversations, qualify opportunities, and schedule meetings and product demonstrations for the sales team
- Position O'Reilly solutions around AI readiness, technical capability, employee development, faster innovation, and business growth
- Partner with sales teams on account strategies and personalized outreach
- Identify expansion opportunities and route them to the appropriate account team
- Maintain accurate activity, contact, and opportunity data in Salesforce
- Build knowledge of O'Reilly products, industry trends, competitive alternatives, and technology-team needs
Requirements
What you’ll need- 1–2 years of experience in sales, business development, customer success, recruiting, or another customer-facing role
- Customer-focused, consultative approach and comfort initiating conversations with new people
- Ability to understand technical concepts and explain them clearly in customer-friendly terms
- Confidence navigating questions and objections while building trust with prospective customers
- Strong verbal and written communication skills
- Strong critical-thinking, organization, and follow-through skills in a fast-paced, results-driven environment
- Experience with Salesforce
- Familiarity with LinkedIn Sales Navigator, Amplemarket, Gong, or similar sales tools
- Preferred: prior experience as a Sales Development Representative, Business Development Representative, or in outbound prospecting
- Preferred: experience with SaaS, enterprise sales, learning technology, or workforce enablement solutions
- Preferred: familiarity with AI literacy, responsible AI adoption, technical-skills development, or related workforce trends
- Must be able to work in the United States; O'Reilly Media Inc. is unable to provide visa sponsorship or immigration support
Benefits
Comp & perks- Structured onboarding, coaching, and professional development
- Clear path for growth into more senior sales roles
- Expert mentorship
- Fully remote work