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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing employee lifecycle processes, including onboarding, offboarding, and background screening, while ensuring data accuracy and operational efficiency. Leverages modern HR systems and AI technology to enhance service delivery and employee experience.
Highest-signal resume keywords
Employee Lifecycle ManagementOnboarding And OffboardingHR Systems ExperienceAttention To DetailExcellent Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Employee Lifecycle ActivitiesBackground Screening ProcessesProbation Review ManagementData AccuracyOperational Efficiency
Soft Skills
Organisational SkillsCustomer-Focused ApproachCollaborative ApproachDiscretion And ProfessionalismAbility To Manage Multiple Priorities
Tools & Technologies
HR SystemsZincAI TechnologyAutomation Tools
Industry Keywords
UK HR OperationsUS HR OperationsEmployee SupportPeople OperationsConfidential Information Handling
About the role
Key responsibilities & impact- Coordinate end-to-end onboarding for new joiners across UK and US teams
- Manage employee lifecycle processes including promotions, transfers, salary changes, probation confirmations and offboarding
- Manage and track probation review processes and maintain required documentation
- Manage UK and US background screening processes through Zinc
- Partner with IT, leaders, People Partners and other stakeholders to coordinate employee changes
- Manage and prioritise workload, track outstanding actions and follow through with stakeholders
- Recognise and escalate unfamiliar, sensitive or higher-risk issues
- Administer employee lifecycle activities and maintain accurate employee information in HR systems
- Monitor and manage People processes and workflows through People systems
- Serve as first point of contact for UK and US employee People Operations queries
- Respond to People administration requests
- Assist employees with benefits enrolment and benefits-related queries
- Improve operational efficiency, employee experience and data accuracy
- Leverage AI and automation to streamline administrative processes and improve service delivery
Requirements
What you’ll need- 1–2 years of relevant experience in UK or US HR Operations
- Strong knowledge of contracts, onboarding, offboarding, BGV processes and employee lifecycle activities
- Experience across both UK and US geographies is a plus; candidates with solid exposure to one and ability to learn the other are encouraged to apply
- Exceptional attention to detail and focus on accuracy
- Experience managing employee lifecycle administration from onboarding through offboarding
- Experience working with modern HR systems
- Strong organisational skills and ability to manage multiple priorities in a fast-paced environment
- Excellent communication skills and customer-focused approach to employee support
- Comfortable handling confidential information with discretion and professionalism
- Evidence of working independently, organising workload, following through without reminders, checking work and knowing when to ask for guidance
- Interest in leveraging AI and technology to drive operational excellence
- Collaborative approach and ability to build strong relationships across the business
Benefits
Comp & perks- 25 days holiday
- Personalised benefits — opt-in to what matters to you
- Subsidised Private Medical Insurance with Bupa
- Enhanced maternity and paternity leave
- Wellbeing and social events
- In-house Barista Bar — London office
- Volunteering time off — support causes that matter to you
- Salary sacrifice schemes — cycle to work, nursery, gym, electric car scheme
- Flexibility when needed
- Potential flexibility or extended working hours, including cover for the US team