Observe.AI

Full-stack Engineer

• Build and maintain services using Python, TypeScript, and Golang
• Develop APIs and integrations with internal and external systems
• Write clean, readable, tested, and maintainable code
• Debug application issues and contribute to production fixes
• Participate in code reviews, technical discussions, and engineering planning
• Help develop the core pipeline for conversational AI agents
• Build prompts, tools, workflows, and conversation logic for AI agents
• Support Retrieval-Augmented Generation using documents, embeddings, and vector databases
• Create tests and evaluations to measure agent accuracy and reliability
• Contribute to voice AI pipelines involving Speech-to-Text and Text-to-Speech systems
• Help integrate voice agents with telephony and contact-center platforms
• Investigate latency, audio-quality, and conversation-flow issues
• Work with real-time communication technologies such as WebSockets, WebRTC, SIP, or RTP
• Monitor services using logs, metrics, traces, and dashboards
• Improve system reliability, performance, and cost efficiency
• Work with Docker, Kubernetes, cloud infrastructure, and CI/CD pipelines
• Document technical designs, APIs, operational procedures, and troubleshooting steps
• Collaborate with product managers, senior engineers, and implementation teams
• Translate customer requirements into technical solutions
• Communicate progress, risks, dependencies, and technical trade-offs
• Learn from feedback and take increasing ownership of product areas

Software Engineer I – AI Agents