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Observe.AI

Head of GTM Enablement

Observe.AI

. Own enablement for every customer-facing role from first outreach through deployment and expansion .

Posted 11/4/2026full-timeRemote • United StatesLead💰 $215,000 - $235,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in sales enablement and instructional design, with a strong focus on applying adult learning principles to create engaging and effective training programs. Proficient in leveraging AI technologies and enablement tools to enhance sales performance and operational efficiency.

Highest-signal resume keywords
Sales EnablementInstructional DesignAI Technical FluencyFacilitation SkillsSalesforce Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Adult Learning PrinciplesMicrolearningExperiential LearningCurriculum DevelopmentProgram MeasurementTechnical-Win ConversionB2B SaaS SalesMulti-Stakeholder DealsRole-Based CertificationsContent Governance
Soft Skills
Executive CommunicationCoaching SkillsFacilitation
Tools & Technologies
Enablement ToolsSalesforceLearning PlatformsAI-Native Workflows
Industry Keywords
Sales EngineeringSolutions ConsultingEnterprise SalesCustomer AcademyPipeline Hygiene

About the role

Key responsibilities & impact
  • Own enablement for every customer-facing role from first outreach through deployment and expansion
  • Translate sales expertise and AI knowledge into practical, scalable learning programs
  • Apply adult learning principles to design engaging, interactive programs with clear objectives, practice, feedback and reinforcement
  • Keep ICP, buying-center maps and persona playbooks current
  • Teach platform narrative, positioning and competitive differentiation
  • Build tiered technical learning on LLMs, speech models, retrieval, evaluation, guardrails, integrations, security and compliance
  • Run demo, proof-of-value and certification programs
  • Teach and inspect sales process, qualification, technical and security wins, pricing, negotiation and CRM hygiene
  • Equip managers to coach, conduct deal reviews, coach calls and inspect forecasts
  • Operate enablement through content governance, release-to-field cadence, learning platforms and AI-native workflows
  • Build onboarding, platform narrative, ICP/persona playbooks and methodology gates in the first 90 days
  • Launch role-based certifications, manager coaching, AI-assisted call coaching and role-play
  • Extend enablement to partners and implementation teams and build a customer academy
  • Measure win rate, conversion, ramp time, productivity, forecast accuracy, pipeline hygiene, release-to-content speed and enablement usefulness

Requirements

What you’ll need
  • 8+ years in sales enablement, sales leadership, sales engineering or solutions consulting in B2B SaaS, with enterprise, multi-stakeholder deals
  • 5+ years of applied instructional design experience building and delivering enablement programs that measurably improve field performance
  • Understanding of adult learning principles and ability to translate sales and AI expertise into engaging, interactive curricula, certifications and labs using a variety of learning tools
  • Effective use of microlearning, experiential learning and learning embedded in employees’ daily workflows
  • Track record of measurably improving win rate, ramp time or technical-win conversion
  • Technical fluency in AI, including LLMs, speech and conversation analytics, retrieval, evaluation, guardrails, security and compliance
  • Experience building programs for several roles at once, not just sales engineers
  • Strong facilitation and executive communication skills
  • Hands-on experience with enablement tools and Salesforce
  • Bias toward building workflows and automation

Benefits

Comp & perks
  • Market-aligned base pay
  • Performance incentives
  • Meaningful equity ownership
  • Comprehensive medical, dental and vision benefits for employees and eligible dependents
  • Unlimited, flexible PTO
  • 10 company holidays
  • Annual company-wide Winter Break
  • Paid parental leave
  • 401(k) plan
  • Quarterly Lifestyle Spending Account supporting wellness, learning and professional development, and personal growth
  • Monthly Mobile + Internet Stipend
  • Pre-tax Commuter Benefits