Strategic Account Executive

Observe.AI

. Own a named account list of 50 Fortune 250 prospects and drive each relationship from first conversation to signed contract .

Posted 11/4/2026full-timeRemote • United StatesMid-LevelSenior💰 $150,000 - $160,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in driving enterprise deals with Fortune 250 prospects, leveraging deep knowledge of contact center KPIs and multi-stakeholder engagement strategies. Proven ability to collaborate cross-functionally and provide market intelligence to inform product and marketing strategies.

Highest-signal resume keywords

Enterprise Deal StrategyContact Center KPIsMarket Intelligence GatheringCross-Functional CollaborationCustomer Engagement Leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

ARR Target AchievementDeal Strategy DesignComplex Evaluations ExecutionTailored Demos DevelopmentProofs Of Value Creation

Soft Skills

Relationship ManagementCommunication SkillsTeam LeadershipRecruitment SupportOnboarding Facilitation

Industry Keywords

B2C OrganizationsBankingInsuranceHealthcareTravel And HospitalityTelecom

About the role

Key responsibilities & impact

Own a named account list of 50 Fortune 250 prospects and drive each relationship from first conversation to signed contract
Partner with Account Associates, Solutions Engineering, and Customer Success to design and execute complex evaluations, tailored demos, and proofs of value
Forecast pipeline and targets weekly with accuracy and discipline
Monitor buyers, competitors, partners, and the industry landscape; provide structured intelligence to product, marketing, and leadership
Work cross-functionally across Solutions, Marketing, Business Operations, Finance, Product, and Engineering
Support recruitment and onboarding of teammates as the team scales

Requirements

What you’ll need

Consistently hit ARR targets above $1M per year over the last 3 years in complex, multi-stakeholder enterprise deals
Deep experience designing and executing deal strategies in the contact center space
Experience supporting the growth of large, fast-moving B2C organizations across Banking, Insurance, Healthcare, Travel and Hospitality, and Telecom
Comfortable leading high-visibility customer engagements, including Customer Advisory Boards, industry conferences, product launches, and executive briefings
Skilled at gathering and distilling market intelligence across industry trends, competitive dynamics, customer needs, and prospect signals
Fluency in contact center KPIs and QA and coaching processes

Benefits

Comp & perks

Competitive compensation including equity: market-aligned base pay, performance incentives, and meaningful equity ownership
Excellent medical, dental, and vision insurance options for employees and eligible dependents
Unlimited, flexible PTO
10 company holidays
Annual company-wide Winter Break
Paid parental leave
401(k) plan
Quarterly Lifestyle Spending Account supporting wellness, learning and professional development, and personal growth
Monthly Mobile + Internet Stipend
Pre-tax Commuter Benefits
Remote and hybrid work connectivity support