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Ocado Retail

Growth Accounts and Agency Lead

Ocado Retail

. Lead, mentor, and coach Media Planning Managers and Associates .

Posted 9/25/2026full-timeHatfield • United KingdomSeniorWebsite

About the role

Key responsibilities & impact
  • Lead, mentor, and coach Media Planning Managers and Associates
  • Oversee team workload, capacity planning, and resource allocation
  • Drive accountability, commercial excellence, and proactive client engagement
  • Conduct 1:1s, performance reviews, and training sessions
  • Own and exceed revenue targets across mid-tier and growth accounts and agency partners
  • Collaborate with buyers and suppliers on joint business plans
  • Hold primary senior-level commercial relationships with key advertisers
  • Identify and convert upselling and cross-selling opportunities across the Ocado Ads portfolio
  • Lead commercial strategy and engagement with media and programmatic agencies
  • Educate agency teams on Ocado Ads, first-party data, and the Ocado Retail customer journey
  • Establish Ocado Ads within agency planning cycles and client media strategies
  • Enable the wider Ocado Ads team to lead account-level agency discussions
  • Translate client needs into product roadmap suggestions and package and launch new offerings
  • Provide sales forecasting and pipeline management to leadership
  • Monitor market trends, competitor activity, and industry changes

Requirements

What you’ll need
  • Proven experience in digital advertising, media sales, or account management
  • Experience in a leadership/senior commercial role
  • Proven track record of consistently exceeding large sales quotas and driving significant revenue growth
  • Deep expertise in Retail Media, eCommerce, or programmatic advertising
  • Understanding of the grocery sector is a strong plus
  • Exceptional ability to build rapport, influence, and negotiate at the senior executive level with clients and agencies
  • Strong analytical skills and ability to use data and insights to create compelling commercial narratives
  • Excellent communication and presentation skills
  • Experience managing and closing complex, multi-year commercial agreements

Benefits

Comp & perks
  • Private medical insurance with option to add your family
  • Digital GP appointments
  • Market-leading family policies
  • Mental health support
  • Discounted gym memberships
  • Dental insurance
  • Annual bonus scheme split between personal and business objectives
  • Recognition with reward platform
  • Up to 7% matched pension contributions
  • 15% Ocado discount
  • 20% M&S discount
  • Free breakfast every day in the office
  • Electric vehicle leasing scheme
  • Free shuttle bus from Hatfield station to the office
  • Hybrid working
  • 26 days holiday plus 8 flexible bank holidays
  • Options to buy extra holiday
  • 2 weeks work from anywhere
  • Lifestyle break opportunities