Ocado Retail

Ecommerce

• Plan, brief, execute and optimise onsite events and campaigns on Ocado.com
• Develop in-depth knowledge of customers and their event-shopping behaviours using data and insight tools
• Update and manage top-level onsite media execution, including the homepage, checkout walk, slot booking and other pages
• Ensure events and campaigns remain current and relevant according to the Ecommerce sitemap and Customer Marketing Calendar
• Use systems to launch, optimise and update campaigns, media assets and tagging
• Review, manipulate and analyse data to report on Ecommerce KPI performance
• Present customer-behaviour insights and actionable recommendations to stakeholders
• Use merchandising levers to optimise events and support scoping and briefing Insight Teams on additional data requirements
• Collaborate with Buying, Trade Marketing, Creative, Supplier Services, Pricing & Promotions, Product & Propositions, Merchandising and SFM
• Monitor market event analysis and competitor or ecommerce-site activity to suggest optimisation plans that drive event growth

Ecommerce Executive – Events and Campaigns

Affiliate Manager

• Execute the enablement strategy by designing modern blended learning frameworks, manager playbooks, and operational toolkits
• Use AI workflows to produce scalable micro-learning content
• Decide between in-house production and targeted external partners
• Partner with the People Team and functional leaders to identify skill gaps from talent calibration and operational data
• Translate insights into capability frameworks for Commercial, Customer, and Operations teams
• Feed programme outputs into succession planning and high-potential talent pathways
• Own capability journeys for line managers and emerging leaders
• Design and launch lifecycle-based training on performance management, policies, and difficult conversations
• Build plug-and-play playbooks for People Partners and managers
• Develop cross-functional skills programmes aligned to the Career Framework
• Embed Ocado Retail values and inclusive leadership
• Facilitate new manager bootcamps, feedback workshops, leadership modules, and other organisational initiatives
• Deliver learning through workshops, webinars, on-the-job learning, digital modules, guides, and videos
• Track adoption, behaviour change, and business impact
• Iterate programmes based on evaluation data and learner feedback

Talent Enablement Partner

Growth Marketing

• Lead, mentor, and coach Media Planning Managers and Associates
• Oversee team workload, capacity planning, and resource allocation
• Drive accountability, commercial excellence, and proactive client engagement
• Conduct 1:1s, performance reviews, and training sessions
• Own and exceed revenue targets across mid-tier and growth accounts and agency partners
• Collaborate with buyers and suppliers on joint business plans
• Hold primary senior-level commercial relationships with key advertisers
• Identify and convert upselling and cross-selling opportunities across the Ocado Ads portfolio
• Lead commercial strategy and engagement with media and programmatic agencies
• Educate agency teams on Ocado Ads, first-party data, and the Ocado Retail customer journey
• Establish Ocado Ads within agency planning cycles and client media strategies
• Enable the wider Ocado Ads team to lead account-level agency discussions
• Translate client needs into product roadmap suggestions and package and launch new offerings
• Provide sales forecasting and pipeline management to leadership
• Monitor market trends, competitor activity, and industry changes

Growth Accounts and Agency Lead

Recruitment

• Own and execute tailored sourcing strategies across all levels, from specialist roles to senior leadership
• Drive internal and external talent strategies based on business goals, future skills, and workforce planning
• Build strong talent networks and partner relationships
• Design competency-based interview structures aligned with the Career Framework
• Coach hiring managers on objective selection, fair assessment methodologies, inclusive hiring, and ATS usage
• Partner with People Experience to bring the Employer Value Proposition to life
• Design attraction campaigns showcasing internal career progression
• Maintain an external presence across social channels and industry events
• Build talent pipelines, brand awareness, and professional networks
• Leverage market insights, talent analytics, and recruitment metrics to advise hiring managers and senior stakeholders
• Maintain joint headcount governance with People Partners
• Review new roles against approved budget plans before market release
• Manage agency spend
• Partner with Reward to structure competitive offer packages aligned with internal equity and established pay bands
• Own the talent journey end-to-end for external hires and internal movers

Talent Acquisition – Internal Mobility Partner

People Operations

• Partner with functional leaders and subject matter experts to diagnose, align, and drive strategic People priorities
• Advise and coach leaders on organisational design and effectiveness, change management, culture, engagement, and team development
• Partner with Talent Partners and Centres of Excellence on headcount governance and organisational growth
• Translate business goals into proactive talent roadmaps
• Co-facilitate business talent reviews and succession mapping
• Validate headcount plans and align team structures
• Prepare the business for internal mobility and strategic external hiring
• Drive and deliver Talent, Performance, Reward, and Reward cycles across functional areas
• Contextualise and embed central People initiatives with business leaders
• Act as expert advisor and coach for employee relations cases
• Champion policy best practice and translate employment frameworks into fair, pragmatic local decisions
• Use people analytics, market trends, and workforce insights to inform talent decisions and measure cycle impact
• Identify functional trends and drive continuous performance improvement
• Stay current with HR best practices, emerging AI tools, and market trends
• Champion self-service tools and technology-enabled processes

People Partner

Influencer Marketing

• Collaborate with brand ambassadors and influencers to deliver paid and gifted campaigns across social channels and beyond
• Develop creative briefs and ensure influencer content aligns with key messaging, tone, and brand guidelines
• Build and nurture long-term relationships with influencers and talent management agencies
• Track and measure influencer performance, reporting effectiveness and key learnings
• Conduct regular competitor analysis and trend monitoring to identify high-performing influencers and content formats
• Work with the Social and Influencer Lead and Influencers & Brand Ambassadors Manager to scale Ocado’s talent flywheel approach
• Strengthen existing talent verticals and identify new creators and opportunities
• Collaborate with the in-house creative team, EAT, PR counterparts, and commercial colleagues

Ecommerce Executive – Events and Campaigns

Talent Enablement Partner

Growth Accounts and Agency Lead

Talent Acquisition – Internal Mobility Partner

People Partner

Influencer Executive