Internal Communications Manager

Ocado Retail

. Shape and deliver an integrated internal communications strategy and content calendar .

Posted 10/6/2026full-timeHatfield • United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in developing and executing integrated internal communications strategies, leveraging storytelling and messaging to enhance employee engagement and brand narrative. Proficient in managing external communication channels and utilizing data analytics to optimize candidate attraction and retention.

Highest-signal resume keywords

Internal Communications StrategyEvent ManagementEmployer BrandingStorytelling and CopywritingStakeholder Management

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Strategic Communication CampaignsEmployee Value Proposition (EVP)Content Calendar DevelopmentChange Management CommunicationCandidate Attraction Strategies

Soft Skills

Influencing DecisionsCollaborationAdvising Senior Leaders

Tools & Technologies

CanvaLinkedInGlassdoorCareers SiteSentiment Data Analytics

Industry Keywords

Corporate CommunicationsEmployee Advocacy ProgramTalent AcquisitionBrand NarrativeCultural Celebrations

About the role

Key responsibilities & impact

Shape and deliver an integrated internal communications strategy and content calendar
Translate complex business milestones and executive priorities into clear, compelling narratives
Partner with Marketing, Talent Acquisition, Corporate Communications and external partners
Advise senior leaders on authentic communication styles, message framing and change readiness
Collaborate with Change & Transformation teams during periods of transformation
Direct external candidate attraction channels including LinkedIn, Glassdoor and Careers Site
Highlight company culture and employee achievements
Build and nurture a global Employee Advocacy Program
Drive employee experience touchpoints across the talent lifecycle
Lead end-to-end strategy and execution for Town Halls, leadership summits and cultural celebrations
Partner with cross-functional teams on event design, production and executive positioning
Oversee internal and employer brand channels
Use sentiment data, career site analytics and engagement metrics to optimise candidate attraction and internal retention
Integrate AI and emerging technology to improve channel efficiency and content delivery

Requirements

What you’ll need

Experience in internal communications, strategic colleague engagement, corporate communications, event management or employer branding/candidate attraction
Proven track record of delivering end-to-end strategic communication campaigns
Experience managing external channels including LinkedIn, Glassdoor and Careers Sites
Experience articulating strong EVPs
Experience with event management and delivery
Exceptional messaging, storytelling and copywriting skills
Strong understanding of candidate-facing brand narrative
Experience using Canva to create static images and videos
Strong agency, Marketing and Talent Acquisition stakeholder management skills
Ability to influence decisions across business functions

Benefits

Comp & perks

Private medical insurance with option to add your family
Digital GP appointments
Market-leading family policies
Mental health support
Discounted gym memberships
Dental insurance
Recognition with reward platform
Up to 7% matched pension contributions
15% Ocado discount
20% M&S discount
Free breakfast every day in the office
Electric vehicle leasing scheme
Free shuttle bus from Hatfield station to the office
Hybrid working
26 days holiday plus 8 flexible bank holidays
Options to buy extra holiday
2 weeks work from anywhere
Lifestyle break opportunities
AI Academy learning journey
Professional growth and career development opportunities