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Junior CRM Developer – FTC
Ocado Retail. Support the Specialist CRM Manager as an authority on the CRM platform .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in CRM platform management, particularly with Braze, and possesses strong technical knowledge in data structures and programming languages such as HTML, Liquid, CSS, and SQL. Capable of implementing advanced CRM features and fostering a culture of learning and data literacy within the team.
Highest-signal resume keywords
CRM Platform ManagementBraze Superuser ExperienceHTML, Liquid, CSS, SQL ProficiencyStakeholder ManagementData Integration Expertise
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
CRM Platform ManagementData Structures KnowledgeHTML ProficiencyLiquid ProficiencyCSS ProficiencySQL ProficiencyTechnical Architecture Best PracticesCampaign Build ExecutionSystem Integration ImplementationAI-Driven Decisioning
Soft Skills
Excellent Verbal CommunicationExcellent Written CommunicationInterpersonal SkillsProactive AttitudeCurious Mindset
Tools & Technologies
BrazeAdobe
Industry Keywords
CRMCampaign ReadinessData LiteracyTechnical UpskillingProcess Improvement
Tech Stack
Tools & technologiesSQL
About the role
Key responsibilities & impact- Support the Specialist CRM Manager as an authority on the CRM platform
- Implement advanced CRM features including sophisticated contact strategies, AI-driven decisioning, and system integrations
- Deliver complex campaign builds with the wider team
- Share technical knowledge to build a culture of learning
- Identify CRM process pain points and implement processes and technologies to improve campaign readiness and reduce errors
- Support the technical workstream for migration from Adobe to Braze
- Ensure the CRM platform migration meets business and data integration requirements
- Support development and execution of technical upskilling and enablement for the wider CRM team
- Foster data literacy and platform expertise across the team
Requirements
What you’ll need- Early career experience (1-2 years) working within a CRM team
- Knowledge of technical architecture, best practices, and data structures
- Experience as a superuser of a CRM platform; Braze preferred, but any other major provider acceptable
- Experience with programming language(s) such as HTML, Liquid, CSS, and SQL
- Excellent verbal, written, and interpersonal skills
- Strong stakeholder management abilities
- Ability to build collaborative and productive relationships across Insights, Finance, and Research teams
- Proactive, achievement-focused attitude with strong integrity
- Willingness to quickly implement solutions and challenge the status quo
- Strong strategic, analytical, and organisational acumen
- Curious mindset and ability to challenge established norms and inform decisions with deep insights
Benefits
Comp & perks- Private medical insurance with the option to add your family
- Digital GP appointments
- Market-leading family policies
- Mental health support
- Discounted gym memberships
- Dental insurance
- Recognition with reward platform
- Up to 7% matched pension contributions
- 15% Ocado discount
- 20% M&S discount
- Free breakfast every day in the office
- Electric vehicle leasing scheme
- Free shuttle bus from Hatfield station to the office
- Hybrid working
- 26 days holiday plus 8 flexible bank holidays
- Options to buy extra holiday
- 2 weeks work from anywhere
- Lifestyle break opportunities
- AI Academy learning journey
- Professional growth and career development opportunities