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Ocado Retail

Merchandise Planning Assistant – FTC

Ocado Retail

. Provide administrative support to Merchandise Planners and the Merchandise Planning Manager .

Posted 10/5/2026contractHatfield • United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong administrative support capabilities, with a focus on data management, supplier communication, and inventory tracking. Proficient in Microsoft Excel and skilled in maintaining product information and managing supplier relationships.

Highest-signal resume keywords
Data ManagementSupplier CommunicationInventory TrackingMicrosoft ExcelRetail Experience

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Data ChecksStock OrderingInvoice MatchingProduct Information MaintenanceDelivery MonitoringSupplier ManagementKPI Impact AnalysisReport GenerationPromotions LoadingPurge Organization
Soft Skills
Attention to DetailTime ManagementProactive ApproachCollaborationCommunication Skills
Tools & Technologies
Microsoft OfficeBespoke IT Systems
Industry Keywords
Merchandise PlanningRetail BackgroundSupplier InvoicesSales Weighted AvailabilityWarehouse Operations

About the role

Key responsibilities & impact
  • Provide administrative support to Merchandise Planners and the Merchandise Planning Manager
  • Manage and maintain data to enable accurate forecasting and stock ordering
  • Support prompt and precise payment of supplier invoices
  • Match invoices for a defined set of suppliers
  • Monitor delivery conformance and communicate with suppliers about short and failed deliveries
  • Identify the impact of delivery issues on the Sales Weighted Availability KPI and flag issues
  • Manage supplier out-of-stock issues and non-orderable products
  • Track availability and manage availability statuses
  • Update supplier delivery schedules
  • Maintain product information including descriptions, product life, barcodes, costs and VAT
  • Conduct periodic data checks
  • Set up new suppliers and liaise with other departments
  • Relist and delist existing product lines
  • Load clearance promotions
  • Organise purge and stock transfers with GMDC Operations
  • Run regular reports, circulate results and take consequent actions
  • Liaise with warehouse operations teams to resolve supplier non-conformance issues and manage supplier returns
  • Provide ad hoc support to Merchandise Planners and Merchandise Planning Managers

Requirements

What you’ll need
  • Previous experience in an administrative role
  • Experience in a retail background
  • Good IT skills with experience using Microsoft Office, in particular Excel
  • Good written and verbal communication skills
  • Focus on accuracy and detail
  • Ability to pick up tasks and quickly learn bespoke IT systems
  • Good time management with the ability to work independently
  • Proactive and collaborative approach to work with fellow Merchandise Planning Administrators and the wider Merchandise Planning team
  • Willingness to get involved in tasks outside of the normal remit

Benefits

Comp & perks
  • Private medical insurance with option to add your family
  • Digital GP appointments
  • Market-leading family policies
  • Mental health support
  • Discounted gym memberships
  • Dental insurance
  • Recognition with reward platform
  • Up to 7% matched pension contributions
  • 15% Ocado discount
  • 20% M&S discount
  • Free breakfast every day in the office
  • Electric vehicle leasing scheme
  • Free shuttle bus from Hatfield station to the office
  • Hybrid working
  • 26 days holiday plus 8 flexible bank holidays
  • Options to buy extra holiday
  • 2 weeks work from anywhere
  • Lifestyle break opportunities
  • AI Academy learning journey