Certified Epic Security Application Analyst

OCHIN, Inc.

. Configure and support clinical applications within Epic electronic health record software for member clinics .

Posted 10/23/2026full-timeRemote • United StatesMid-LevelSenior💰 $85,697 - $137,116 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in configuring and supporting Epic electronic health record software, providing technical support, and leading training sessions. Proven ability to collaborate with healthcare teams to enhance patient care workflows and resolve integration issues.

Highest-signal resume keywords

Epic Electronic Health Record ConfigurationEpic Security CertificationHealthcare IT ExperienceTechnical Support for Ancillary ProductsWorkflow Solutions Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Epic ConfigurationJIRA Issue ResolutionSystem DocumentationBuild Specifications Quality AssuranceProcess ImprovementSystem Functionality TestingMicrosoft Excel ProficiencyHands-On System TrainingIntegration Issue ResolutionAdvanced Integration Work Orders

Soft Skills

Independent WorkMentoring and CoachingCollaborationEffective CommunicationProblem-Solving

Tools & Technologies

Epic SoftwareMicrosoft ExcelHelp Desk SystemsVendor Call Agendas

Certifications & Qualifications

Epic Security Certification

Industry Keywords

Healthcare ITPatient Care SolutionsGo-Live SupportMember Care TeamClinical Applications

Tech Stack

Tools & technologies

About the role

Key responsibilities & impact

Configure and support clinical applications within Epic electronic health record software for member clinics
Consult with members to provide accurate, secure, and efficient patient care and provider workflow solutions
Perform routine build and configuration in Epic and related products
Provide Level 2 technical support for ancillary integrated products
Collect and resolve issues and coordinate with the Help Desk on JIRA resolution
Support vendor-call agendas and represent OCHIN on vendor calls from a technical perspective
Contribute to the Member Care Team support model
Lead working sessions with OCHIN members to resolve advanced integration work orders and support issues
Discuss workflow solutions and provide hands-on system training
Document build specifications, team processes, and complex clinic workflows
Quality-assure complex builds, Service Update modifications, and other work orders
Collaborate with other OCHIN teams to address integration issues
Provide elbow support during Go-Lives and Mock clinics
Lead member trainings and workgroups
Mentor, coach, and train less experienced analysts
Develop and share workflow best practices
Travel to support off-site software installations as needed
Assist Project Managers in identifying system capabilities
Build, design, test, and document new system functionality
Provide process improvements within the application or team
Perform other duties as assigned

Requirements

What you’ll need

Minimum of 3 years of experience in a similar or relevant role; one EPIC certification may be substituted for one year of this requirement
Work history in Healthcare IT is required
Bachelor’s Degree preferred or a combination of college education and 5-7 years of relevant experience
Intermediate proficiency in Microsoft Excel
Epic Security certification required
Ability to work independently and efficiently from a home office environment
High Speed Internet Service
Requirement to work in a distraction free workplace
Travel of 20-25% nationally for on-site Go Live support based on business requirements

Benefits

Comp & perks

Generous compensation package
Work-life balance support
Opportunities for professional advancement
Fully remote work from home
Comprehensive range of benefits
Ability to work remotely from home
High Speed Internet Service