Community and Programming Coordinator

OCHIN, Inc.

. Coordinate day-to-day operations for OCHIN Central and the Member Engagement Platform .

Posted 9/15/2026full-timeRemote • United StatesMid-LevelSenior💰 $56,347 - $90,156 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in community management, content coordination, and digital engagement activities while effectively analyzing engagement data and operational metrics. Proficient in utilizing Microsoft 365 tools and content platforms to enhance member engagement and streamline communication processes.

Highest-signal resume keywords

Community ManagementContent CoordinationData AnalysisMicrosoft 365 ToolsWritten Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Content DevelopmentData AnalysisPlatform MaintenanceGovernance ProcessesContent Standards

Soft Skills

Relationship BuildingIndependent WorkOrganizational SkillsProblem Solving

Tools & Technologies

Microsoft 365SharePointCollaboration ToolsReporting Systems

Certifications & Qualifications

COVID-19 Vaccination

Industry Keywords

Member EngagementDigital EngagementContent PerformanceOperational Data

Tech Stack

Tools & technologies

About the role

Key responsibilities & impact

Coordinate day-to-day operations for OCHIN Central and the Member Engagement Platform
Set up communities, manage content intake, publish member-facing updates, track issues, and perform routine platform maintenance
Develop, edit, and publish platform pages, posts, announcements, and guidance materials
Maintain moderated discussion spaces, participation norms, membership processes, and escalation pathways
Maintain governance and quality processes, including content standards, editor guidance, review cycles, documentation, templates, taxonomy, and communication practices
Manage initiatives, timelines, requests, and deliverables
Partner with OCHIN Central, Member Engagement, Marketing and Communications, content editors, subject matter experts, and governance groups
Analyze engagement data, content performance, platform activity, community needs, and recurring issues
Support reporting, continuous improvement, member self-service, and future platform enhancements
Build relationships with subject matter experts and internal teams
Travel nationally for Go-Live installations or training as required

Requirements

What you’ll need

Demonstrated experience coordinating multiple workstreams, requests, timelines, and stakeholders
Strong written communication skills, including drafting, editing, and translating information into clear, accurate, member-centered content
Ability to translate technical software solution information into clear value for different member groups
Demonstrated ability to support community management, content coordination, knowledge sharing, or digital engagement activities
Comfort using Microsoft 365 tools, SharePoint or similar content platforms, collaboration tools, and basic reporting or tracking systems
Ability to gather, organize, analyze, and summarize platform, engagement, and operational data
Ability to apply established standards, workflows, and governance processes
English reading, speaking, writing, and understanding
Ability to work independently and efficiently from a home office environment
High-speed internet service
Ability to work in a distraction-free workplace
COVID-19 vaccination, or approved medical/religious exemption, required before hire
Ability to travel nationally, potentially by air, vehicle, or train

Benefits

Comp & perks

Generous compensation package
Work-life balance support
Professional advancement opportunities
100% remote work from home
High Speed Internet Service requirement/support
Travel support for business-required travel
Comprehensive range of benefits
COVID-19 vaccination or approved medical/religious exemption as a condition of employment