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EPIC Certified Clindoc/Stork Analyst
OCHIN, Inc.. Configure and support clinical applications within Epic EHR software for Acute Care member clinics .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Epic EHR configuration and support, with a strong focus on patient-care solutions and provider workflows. Proven ability to lead training sessions, mentor team members, and improve clinical application processes.
Highest-signal resume keywords
Epic Certification in ClinDoc and StorkEpic Build ExperienceHealthcare IT ExperienceFull-Cycle Implementation BuildIntermediate Proficiency in Microsoft Excel
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Epic EHR ConfigurationTechnical SupportWorkflow SolutionsSystem TrainingBuild Specifications DocumentationQuality AssuranceIntegration Issue ResolutionGo-Live SupportProcess ImprovementProject Management Assistance
Soft Skills
Independent WorkMentoringCoachingCollaborationCommunication
Tools & Technologies
JIRAMicrosoft ExcelEpic EHR Software
Certifications & Qualifications
Epic Certification in ClinDocEpic Certification in Stork
Industry Keywords
Healthcare ITPatient-Care SolutionsProvider WorkflowClinical ApplicationsMember Care Team
Tech Stack
Tools & technologiesGo
About the role
Key responsibilities & impact- Configure and support clinical applications within Epic EHR software for Acute Care member clinics
- Consult with members to provide accurate, secure, and efficient patient-care and provider-workflow solutions
- Perform routine build and configuration in Epic and related products
- Provide Level 2 technical support for ancillary integrated products
- Collect and resolve issues and coordinate with the Help Desk on JIRA resolution
- Support vendor-call agendas and represent OCHIN from a technical perspective
- Contribute to the Member Care Team support model
- Lead working sessions with OCHIN members to resolve advanced integration work orders and support issues
- Discuss workflow solutions and provide hands-on system training
- Document build specifications, team processes, and complex clinic workflows
- Quality-assure complex builds, Service Update modifications, and other work orders
- Collaborate with other OCHIN teams to address integration issues
- Provide elbow support during Go-Lives and Mock clinics
- Lead trainings and member workgroups
- Mentor, coach, and train less experienced analysts
- Develop and share workflow best practices
- Travel for new-member off-site Go-Live software installations as needed
- Provide inpatient clinic support, including potential after-hours/on-call support
- Assist Project Managers in identifying system capabilities
- Build, design, test, and document functionality of new system features
- Improve processes within the application or team
- Perform other duties as assigned
Requirements
What you’ll need- Epic Certification in ClinDoc and Stork is required
- Build experience in Epic is required
- Minimum of 3 years of experience in a similar or relevant role
- 3–5 years of experience as an Epic Applications Analyst preferred/ideal
- Minimum of 2 years of build experience
- Experience with full-cycle implementation build highly desired
- Work history in Healthcare IT is required
- Bachelor’s Degree preferred, or a combination of college education and 5–7 years of relevant experience
- Intermediate proficiency in Microsoft Excel
- COVID-19 vaccination or approved medical/religious exemption required before hire
- Ability to work independently and efficiently from a home office environment
- High Speed Internet Service
- Ability to work in a distraction-free workplace
- Ability to travel up to 25% nationally for on-site Go-Live support
Benefits
Comp & perks- Generous compensation package
- Healthy work-life balance
- Equitable opportunity for professional advancement
- Comprehensive range of benefits (see employer website for details)
- COVID-19 vaccination medical or religious exemption process
- Fully remote work from home
- Nationwide travel opportunities for on-site Go-Live support