Learning Coach

OCHIN, Inc.

. Partner with internal teams and external members to optimize, personalize, and enhance operational workflows across OCHIN member organizations .

Posted 11/10/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in optimizing healthcare clinic workflows and delivering effective training programs, particularly in the context of Epic system implementation. Strong ability to collaborate with diverse teams and guide operational transformations through strategic input and coaching.

Highest-signal resume keywords

Epic CertificationWorkflow OptimizationTraining DevelopmentChange ManagementCollaboration with Healthcare Teams

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Workflow AssessmentTraining Content DevelopmentData AnalysisSystem ConfigurationOperational Transformation

Soft Skills

CoachingMentoringCommunicationIndependent WorkAdaptability

Tools & Technologies

Epic SystemLearning Management SystemsFeedback Analysis Tools

Certifications & Qualifications

Epic Certification

Industry Keywords

HealthcareOperational WorkflowsClinical InformaticsHCCNGrant Initiatives

About the role

Key responsibilities & impact

Partner with internal teams and external members to optimize, personalize, and enhance operational workflows across OCHIN member organizations
Assess healthcare clinic workflows and provide strategic input to member leadership
Deliver interactive training sessions to large and small audiences through personalization labs, “what to do” sessions, at-the-elbow support, and cohort-based learning during and after Epic system go-lives
Provide workflow coaching, optimization, and best-practice recommendations to OCHIN members and internal staff
Guide members and internal stakeholders through operational transformations and change-management strategies
Design, develop, and enhance learning programs, training content, lesson plans, and training aids
Collect and analyze feedback and learning data to improve learning activities, workflow adoption, and training effectiveness
Collaborate with HCCN, Clinical Informatics, Research, and other OCHIN departments on special projects, grant initiatives, and workflow improvement efforts
Configure Epic system components and document system changes and enhancements
Mentor and coach peers and new team members
Support member organizations on-site for new software installations as needed
Perform other duties as assigned

Requirements

What you’ll need

Minimum 5 years of experience in a similar or relevant role required
10 years of applicable experience desired
Epic Certification/Accreditation/Proficiency required within 6 months of hire
Ability to work independently and efficiently from a home office environment
High Speed Internet Service
Ability to work in a distraction-free workplace
Legally authorized to work in the United States on a permanent basis at the time of application
Position is not eligible for employment visa sponsorship now or in the future
Willingness/ability to travel nationally based on business requirements
Pass/fail computer literacy assessment during selection process
Competency assessment during selection process

Benefits

Comp & perks

Generous compensation package
Healthy work-life balance
Opportunities for professional advancement
Comprehensive range of benefits (see employer website for details)
Remote work from home
High Speed Internet Service requirement/support context
Immunization support/encouragement, including COVID-19 and influenza vaccinations