Learning Coach – Clindoc/Ambulatory

. Partner with internal teams and external members to optimize, personalize, and enhance operational workflows across OCHIN member organizations .

Posted 9/25/2026full-timeRemote • United StatesMid-LevelSenior💰 $74,519 - $119,231 per yearWebsite

Tools & technologies

Key responsibilities & impact

Partner with internal teams and external members to optimize, personalize, and enhance operational workflows across OCHIN member organizations
Evaluate healthcare clinic workflows and provide strategic input to member leadership
Collaborate with executive-level stakeholders on workflow assessment, optimization opportunities, strategic decision-making, and member engagement
Deliver interactive training through personalization labs, what-to-do sessions, at-the-elbow support, and cohort-based learning during and after Epic go-lives
Provide workflow coaching, optimization guidance, and best-practice recommendations
Guide members and internal stakeholders through operational transformations and change-management strategies
Design, develop, and enhance learning programs, training content, lesson plans, and training aids
Collect and analyze feedback and learning data to improve learning activities, workflow adoption, and training effectiveness
Collaborate with HCCN, Clinical Informatics, Research, and other departments on special projects, grant initiatives, and workflow improvements
Configure Epic system components and document system changes and enhancements
Mentor and coach peers and new team members
Travel to support Go-Live installations or training
Perform other duties as assigned

What you’ll need

Minimum 5 years of experience in a similar or relevant role required
10 years of applicable experience desired
Epic Certification/Accreditation/Proficiency required within 6 months of hire
Minimum of 3 years of Epic ClinDoc training required
Experience supporting Epic users preferred
Must be legally authorized to work in the United States on a permanent basis at the time of application
Position is not eligible for employment visa sponsorship now or in the future
Ability to work independently and efficiently from a home office environment
High-speed internet service
Distraction-free workplace
Reading, speaking, writing, and understanding English
Ability to be on camera for all virtual meetings
Ability to travel nationally, up to 20% based on business requirements
Must complete a 50–60-minute competency assessment before the team interview

Comp & perks