Manager, Epic Ambulatory Application

OCHIN, Inc.

. Oversee the business and project aspects of applications and modules related to the Inpatient platform within the OCHIN collaborative .

Posted 10/27/2026full-timeRemote • United StatesMid-LevelSenior💰 $113,335 - $181,336 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing projects related to the Inpatient platform, ensuring high-quality deployment and optimization of Epic Ambulatory applications. Strong leadership and communication skills are essential for developing staff and improving processes within the team.

Highest-signal resume keywords

EpicCare Ambulatory CertificationProject ManagementLeadership SkillsCommunication SkillsMicrosoft Excel Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementProcess ImprovementPerformance TrackingImplementation ManagementQuality Assurance

Soft Skills

Customer ServiceTeam LeadershipConflict ResolutionMotivation Skills

Tools & Technologies

Microsoft ExcelMicrosoft WordEpic Ambulatory

Certifications & Qualifications

EpicCare Ambulatory Certification

Industry Keywords

Inpatient PlatformOCHINClinical MaintenanceSLA DeliveryIndividual Development Plans

About the role

Key responsibilities & impact

Oversee the business and project aspects of applications and modules related to the Inpatient platform within the OCHIN collaborative
Manage projects to budget
Manage issues and risks
Ensure high-quality deployment and stabilization following installation
Directly manage implementation, optimization, and support of Epic Ambulatory
Assess and improve the system and processes to improve efficiency
Manage OCHIN and member resources judiciously
Ensure new staff are onboarded methodically
Assess and develop staff skills and Individual Development Plans
Track and measure department, project, and individual performance goals
Identify process and quality improvement opportunities
Ensure team processes are represented on the OCHIN System Map
Review ticket metrics and ensure SLA delivery and current assignments
Intervene and resolve member escalations
Lead, motivate, develop, and define positive outcomes for a team of analysts
Lead, coordinate, and manage Inpatient Clinical Maintenance processes and functions
Manage the clinical wing of the Inpatient team and improve member support through coordination with other managers
Maintain communication and linkages between the Epic Inpatient Clinical Applications Team and other OCHIN departments
Perform other duties as assigned

Requirements

What you’ll need

Certification in EpicCare Ambulatory
Minimum of 5 years of experience in a similar or relevant role
8 years of applicable experience desired
Keen sense of excellent customer service and ability to deliver it effectively in all situations
Strong leadership skills
Strong communication skills
Proficiency in Microsoft Excel and Word
Access proficiency is a plus
Ability to work independently and efficiently from a home office environment
Ability to work in a distraction-free workplace
High Speed Internet Service
Less than 25% travel for this role
Employees whose roles involve travel and in-person engagement are strongly encouraged to remain up to date on immunizations, including COVID-19 and influenza vaccinations

Benefits

Comp & perks

Generous compensation package
Healthy work-life balance
Opportunity for professional advancement
100% remote work
Work from home
High Speed Internet Service
Less than 25% travel
Comprehensive range of benefits (see website for details)
Immunization support/encouragement, including COVID-19 and influenza vaccinations