Program Specialist, Care Management

OCHIN, Inc.

. Manage and support program activities aligned with strategic goals .

Posted 10/23/2026full-timeRemote • United StatesMid-LevelSenior💰 $74,519 - $119,231 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in program management and healthcare operations, with a strong focus on quality improvement, regulatory compliance, and effective communication. Proficient in managing complex projects and utilizing tools like Smartsheet and Microsoft 365 to enhance program effectiveness.

Highest-signal resume keywords

Program ManagementQuality Improvement ProjectsHealthcare OperationsRegulatory ComplianceEffective Communication

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Clinical ExperienceMedical TerminologyData InterpretationProject PlanningQuality ImprovementPatient Care CoordinationPresentation SkillsDocumentation CreationDashboard DevelopmentControl Charts

Soft Skills

Attention to DetailCritical ThinkingStakeholder EngagementCustomer-Centric CommunicationMeeting Leadership

Tools & Technologies

SmartsheetSharePointMicrosoft 365Epic

Industry Keywords

Value-Based CareHealthcare OrganizationCase ManagementCare ManagementCare Coordination

About the role

Key responsibilities & impact

Manage and support program activities aligned with strategic goals
Coordinate day-to-day operations, project planning, and cross-functional activities
Serve as a liaison to OCHIN members, customers, and partners
Provide clear, timely, and customer-centric communication about program initiatives, updates, and engagement opportunities
Research, recommend, and implement improvements based on best practices and performance data
Contribute critical thinking and insights to enhance program effectiveness and member value
Create and maintain program documentation, reports, dashboards, presentations, and other visual content
Support internal and external communication, learning, and decision-making
Ensure compliance with regulatory standards
Perform other duties as assigned
Complete a 50–60-minute competency assessment before the team interview
Travel to support OCHIN business requirements, including by air, vehicle, or train

Requirements

What you’ll need

Bachelor's degree in a health-related field and at least 3–5 years of clinical experience in a healthcare organization, such as case management, care management, or care coordination
Strong knowledge of medical terminology
Equivalent combination of education and experience will be considered
Experience contributing to quality improvement (QI) projects
Ability to manage a portfolio of functionality and multiple complex projects simultaneously
Strong attention to detail
Excellent written and verbal communication skills
Ability to lead meetings, deliver presentations, and engage effectively with internal and external stakeholders
Proficient in Smartsheet, SharePoint, and Microsoft 365
Basic data interpretation skills, including run and control charts
Experience using Epic (preferred)
Familiarity with value-based care and hands-on experience coordinating patient care to improve health outcomes and reduce costs (preferred)
Must be legally authorized to work in the United States on a permanent basis at the time of application
Position is not eligible for employment visa sponsorship
Reading, speaking, writing, and understanding English
Willingness to travel as required by OCHIN business needs

Benefits

Comp & perks

Generous compensation package
Healthy work-life balance
Opportunity for professional advancement
Comprehensive range of benefits
Remote work from home
Support for employee well-being