Supervisor, Revenue Operations

OCHIN, Inc.

. Oversee billing, collections, and cash posting functions of the revenue cycle .

Posted 10/2/2026full-timeRemote • United StatesMid-LevelSenior💰 $63,843 - $95,765 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in revenue cycle management, including billing, collections, and coding within healthcare settings. Proficient in overseeing teams, ensuring compliance with regulations, and optimizing operational efficiency through strategic planning and effective communication.

Highest-signal resume keywords

Revenue Cycle ManagementHealthcare Billing and CollectionsTeam Supervision and DevelopmentExperience with Acute Care EHR SoftwareKnowledge of Medicare and Medicaid Regulations

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Revenue Cycle BillingCoding ExperienceAccounts Receivable ManagementICD-10, CPT, and HCPCS CodingClaims Submission and ManagementAnalytical SkillsProblem SolvingMS Excel ProficiencyPayor Portal ExperienceQuality Review Metrics

Soft Skills

Effective CommunicationEmotional IntelligenceCreativity and AdaptabilityInitiative and Self-MotivationConflict Resolution

Tools & Technologies

EPICPB SoftwareMS SuitesVisioMedicare Billing Systems

Certifications & Qualifications

CPC Certification (helpful but not required)

Industry Keywords

Healthcare ITFQHC/RHC ExperienceMedicare BillingHIPAA ComplianceFederal and State Regulations

Tech Stack

Tools & technologies

About the role

Key responsibilities & impact

Oversee billing, collections, and cash posting functions of the revenue cycle
Provide daily guidance and support to meet OCHIN financial-health key performance indicators
Work with the Operations Manager to develop strategic plans for operational efficiency
Collaborate with cross-functional departments to maximize collection potential
Supervise and develop on-site and off-site staff
Provide effective oversight to staff and client revenue-cycle operations
Research and resolve process and workflow issues with client representatives
Coordinate multiple related projects toward organizational objectives
Build rapport and maintain communication with internal and external stakeholders
Provide account receivable services for member clients to maximize reimbursement
Direct a team of billers and deliver revenue cycle management to OBS clients
Oversee daily billing operations, including timely and accurate professional billing
Ensure compliance with department protocols, federal and state regulations, and payer requirements
Meet deadlines, including end-of-month close processes
Resolve claim and technical issues to increase revenue
Monitor national payer bulletins and report workflow impacts to clients, teams, and technical analysts
Interface with customers to resolve transactions and other issues
Hire, develop, motivate, coach, and train staff
Oversee personnel, systems, and client issues
Conduct quality reviews using established metrics
Coach staff in problem solving, communication, conflict resolution, and career development
Conduct difficult conversations using emotional intelligence
Travel for on-site Go Live support as required

Requirements

What you’ll need

Candidates must be legally authorized to work in the United States on a permanent basis at the time of application
Position is not eligible for employment visa sponsorship now or in the future
Minimum of 5 years’ experience working in healthcare/healthcare IT
Minimum of 5 years of PB/revenue cycle billing/coding experience
Minimum of 3 years of remote supervisor/manager experience
High school diploma or GED required
Bachelor’s or associate degree in business or relevant area of study highly preferred
Previous FQHC/RHC experience preferred
Coding experience or CPC helpful, but not required
Experience using payor portals required
Experience with Acute Care EHR software, EPIC, PB required
Significant experience in physician office or medical practice revenue cycle management
Experience with coding, charge capture, time of service collection, insurance eligibility and benefits verification, claims submission and management, and accounts receivable management
Familiarity with ICD-10, CPT, and/or HCPCS Coding Systems
Familiarity with CMS-1500 and UB-04 claim forms
Understanding of Medicare, Medicaid, state laws, HIPAA, and healthcare billing and collections regulations
High-level research, root cause analysis, and problem-solving capabilities
Extensive analytical skills
Ability to communicate decisions, procedures, and processes to a diverse group
Creativity and willingness to change and adapt
Initiative, self-motivation, and strong work ethic
Proven experience creating, analyzing, and explaining complex reports
Independent judgment and self-sufficiency in problem solving
Willingness and ability to work overtime
Proficiency with MS Suites and Visio
Advanced knowledge and experience in Excel
Ability to quickly master new applications
Knowledge of Medicare Billing Systems (DDE, Ability Ease) preferred
Excellent written, verbal, listening, and business writing skills
Willingness to travel as necessary
Ability to work independently and efficiently from a home office
High-speed internet service
Ability to work in a distraction-free workplace
Ability to read, speak, write, and understand English

Benefits

Comp & perks

Generous compensation package
Work-life balance support
Professional advancement opportunities
100% remote work from home
Comprehensive range of benefits
On-camera virtual meetings
Home-office work environment
High-speed internet service
Up to 15% nationwide travel support as required