Manager – Capacity Management, Access Analytics

Ochsner Health

. Lead the Capacity Management & Access Analytics team .

Posted 9/21/2026full-timeNew Orleans • Louisiana • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in provider capacity management, access analytics, and operational efficiency within healthcare settings. Proficient in leading cross-functional teams, implementing AI-enabled technologies, and ensuring compliance with healthcare regulations.

Highest-signal resume keywords

Provider Capacity ManagementAccess AnalyticsAI-Enabled TechnologiesHealthcare OperationsData Analytics

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Performance Data AnalysisProcess StandardizationOperational AnalyticsForecastingReporting ToolsExcelTableauPower BIEpic SlicerDicerProject Management

Soft Skills

Analytical SkillsProblem-SolvingCommunication SkillsLeadershipCollaboration

Tools & Technologies

Epic CadenceAutomation ToolsAI TechnologiesInformation Systems

Industry Keywords

Healthcare AdministrationPatient AccessAmbulatory OperationsRegulatory ComplianceAccreditation Standards

Tech Stack

Tools & technologies

Tableau

About the role

Key responsibilities & impact

Lead the Capacity Management & Access Analytics team
Improve provider scheduling capacity, patient access, workflow performance, and operational efficiency
Analyze performance data, identify improvement opportunities, standardize processes, and implement technology-enabled solutions
Oversee provider capacity management, patient access performance, and operational analytics
Provide strategic insights, forecasting, and actionable recommendations to operational and executive leadership
Develop, maintain, and standardize operational procedures, documentation, and training materials
Partner with clinical, operational, revenue cycle, patient access, and information systems leaders
Serve as subject matter expert for provider capacity management, access analytics, Epic Cadence optimization, and operational best practices
Lead strategic initiatives involving provider scheduling optimization, automation, AI-enabled technologies, and digital transformation
Evaluate, implement, and optimize AI-enabled technologies and automation solutions
Collaborate with Information Systems and operational leaders on emerging technologies and continuous improvement
Lead, coach, mentor, and develop a team of analysts
Establish performance expectations, foster accountability and collaboration, and support employee engagement, professional development, and succession planning
Ensure compliance with applicable laws, regulations, accreditation standards, and organizational standards

Requirements

What you’ll need

Bachelor’s degree in Healthcare Administration, Data Analytics, Information Systems, or related field
5+ years experience in healthcare operations, patient access, ambulatory operations, provider scheduling, information technology, or a related field
2+ years of supervisory or management experience
Strong analytical and problem-solving skills
Excellent written and verbal communication skills
Ability to lead cross-functional initiatives involving clinical, operational, and IS stakeholders
Experience with reporting and analytics tools such as Excel, Tableau, Power BI, and Epic SlicerDicer or similar
Knowledge of healthcare operations, provider scheduling, patient access workflows, and performance metrics
Knowledge of AI-enabled technologies and automation tools
Strong organizational, project management, and change management skills
Ability to remain knowledgeable about applicable laws, accreditation standards, and regulatory requirements

Benefits

Comp & perks

Equal Opportunity Employer
Reasonable accommodations for individuals with disabilities
Professional development and succession planning support