Ochsner Health

Manager

• Determine psychosocial, environmental, family, and economic dynamics affecting patients
• Confirm physician-specific care setting orders and apply hospital-approved medical necessity criteria
• Review appropriate admissions, levels of care, and continued stays
• Document completed reviews in the hospital-approved data set
• Discuss alternative care options with ED, admitting, or attending physicians when appropriate
• Serve as liaison and communicator with patients, caregivers, multidisciplinary teams, post-acute care providers, and third-party payers
• Perform pre-admission, admission, and continued-stay activities
• Maintain open communication with appropriate parties
• Manage planning for patients’ movement through the healthcare system
• Interact with managed-care and third-party payers to obtain financial certification, secure appropriate reimbursement, and minimize denials
• Manage assigned patients’ care through the healthcare system based on individual needs
• Maintain compliance with applicable laws, accreditation standards, and regulatory requirements
• Report known or suspected unethical, questionable, safety, privacy, or compliance-related concerns

RN Utilization Manager – OLG Case Management

Accounts Payable

• Prepare financial reports
• Perform financial analysis
• Perform month-end functions
• Review variances
• Complete special projects and other duties as assigned by department leadership
• Participate in quality improvement initiatives to improve work processes and customer satisfaction
• Remain knowledgeable about applicable federal, state, and local laws, accreditation standards, and regulatory requirements
• Ensure compliance with applicable laws, regulations, and standards
• Report known or suspected unethical or questionable behavior or conduct
• Support patient/employee safety, patient privacy, and other compliance-related concerns

Staff Accountant – Accounts Payable

Program Manager

• Lead strategic projects using project management, change management, and process improvement capabilities
• Manage individual projects through the full project lifecycle, including initiating, planning, executing, monitoring and controlling, and closing
• Develop and execute project communication strategies with stakeholders and the department
• Serve as instructor for strategic program management training programs
• Conduct coaching and consulting engagements
• Maintain compliance with applicable laws, accreditation standards, regulatory requirements, and Ochsner compliance and privacy standards
• Perform other related duties as required

Associate Program Manager – Virtual Patient Monitoring Services

• Lead strategic projects using project management, change management, and process improvement capabilities
• Manage projects through the full lifecycle, from initiation and planning through execution, monitoring, control, and closure
• Develop and execute communications strategies with project stakeholders and the department
• Serve as instructor for strategic program management training programs
• Coach and consult with Ochsner leaders using project management, change management, and process improvement capabilities
• Maintain compliance with applicable laws, accreditation standards, and regulatory requirements
• Comply with Ochsner Health System compliance, privacy, safety, and standards-of-conduct programs

Associate Program Manager – Virtual Critical Care Services

General

• Review and accurately code professional services, including evaluation and management and procedures, or hospital outpatient surgeries, procedures, and observation patients
• Assign ICD-10, CPT, and/or HCPCS codes within established coding guidelines, rules, and regulations
• Review medical documentation and validate that it supports assigned codes
• Research patient accounts in response to questions and/or errors
• Meet department productivity and accuracy standards
• Communicate with providers to obtain clarification or additional documentation
• Collaborate with team members and other departments to meet monthly departmental goals, including DNFB, Pre-AR, Denials, and Claim Edits
• Verify correct discharge disposition based on medical documentation
• Maintain compliance with applicable laws, regulations, accreditation standards, and the employer’s Compliance & Privacy Program

Coder Specialist – Cancer Services

Physician

• Join Ochsner Health System’s expanding Department of Otorhinolaryngology
• Laryngologist: provide patient-centered care for voice, airway, and swallowing disorders through the Voice Center in New Orleans
• Participate in a robust clinical practice
• Provide resident and medical student education
• Potentially conduct clinical research
• Comprehensive otolaryngologist: provide medical and surgical care for a range of ear, nose, throat, head, and neck disorders
• Work within a group practice with established referral patterns and ancillary support
• Serve patients in regions including Slidell, St. Bernard, and Baton Rouge

Physician – Otorhinolaryngology

• Join the Ochsner Health System Department of Otorhinolaryngology
• Laryngologist: provide patient-centered care for voice, airway, and swallowing disorders in the Voice Center in New Orleans
• Participate in an interdisciplinary team with laryngologists and speech-language pathologists
• Maintain a robust clinical practice
• Provide resident and medical student education
• Potentially conduct clinical research
• Comprehensive otolaryngologist: provide medical and surgical care for disorders of the ear, nose, throat, head and neck
• Work within a group practice with established referral patterns and support from audiology, speech pathology, APPs, and fellowship-trained subspecialists

Content Marketing Manager

• Drive online content strategy to increase digital engagement and online performance across multiple channels and provide measurable marketing ROI
• Manage Ochsner’s Thought Leader program with executives and senior physicians representing the healthcare brand on Twitter and LinkedIn
• Ghostwrite social content for Ochsner executives
• Implement strategies for professional audiences on LinkedIn and Twitter to increase employee advocate engagement
• Support social media content using storytelling to showcase health services
• Post engaging content across social media channels to drive regional service-line conversions
• Monitor social media postings and manage online communities
• Draft, edit and proofread website, social media, advertising, newsletter and blog content, including video and creative assets
• Collaborate with brand, design and creative media teams and manage external vendor partners
• Analyze data and user behavior, track outcomes, improve online user experience and report ROI insights to leadership
• Manage special web projects to improve user experience, speed and web-platform technology
• Keep executive and operations leaders informed of digital performance

Senior Digital Content Specialist

Auditor

• Perform proactive/prospective audits, retrospective/defense audits, and targeted and ad hoc charge capture audits
• Work with clinical personnel during audits
• Schedule audits, prepare action plans, and report during the Chart Audit Committee
• Advise and provide expert consultation to clinical departments on charges and medical documentation
• Assist with special projects and conduct internal training on revenue cycle competency and compliance
• Perform defensive and charge capture auditing functions
• Handle all aspects of the Chart Audit Committee
• Communicate audit results with applicable stakeholders
• Resolve assigned pre-bill and post-bill edit questions
• Remain knowledgeable about applicable laws, accreditation standards, and regulatory requirements
• Ensure compliance with applicable laws, regulations, and standards
• Perform other related duties as required

RN Nurse Auditor

Pharmacist

• Assume responsibility for medication management of assigned patients
• Monitor and evaluate medication therapy for appropriateness based on patient health status, institutional criteria/guidelines, and cost-efficient measures
• Perform medication reconciliation, medication monitoring, and patient education
• Educate Pharmacy and Medical Residents and healthcare providers
• Provide pharmacy expert content for order sets, benefit design, formularies, and pharmacy-related documents
• Provide pharmacokinetic consultation
• Obtain and use laboratory data to evaluate drug selection and dosing
• Communicate findings to healthcare practitioners
• Evaluate patient response to drug therapy
• Document interventions and conduct outcome studies/evaluations of clinical activities
• Assist with developing pathways, best practices, and guidelines for assigned populations
• Educate staff, students, patients, healthcare providers, and other healthcare professionals
• Submit work for publication once every two years
• Mentor residents, students, and new staff
• Support overall patient care through all transitions of care beyond the hospital visit
• Perform technical and non-technical work during staffing shortages, inclement weather, power outages, computer downtime, or other situations
• Adapt behavior and communication style to specific patient populations and respect patient privacy
• Report known or suspected unethical, questionable, safety, privacy, or compliance-related concerns

Clinical Pharmacist – Oncology

Business Intelligence Developer

• Oversees all stages of the business intelligence cycle
• Understands business objectives and collects business requirements
• Translates business requirements into data requirements
• Designs and develops reports and dashboards, including code and visualization
• Schedules and deploys business intelligence components according to standards and best practices
• Completes accurate and timely documentation
• Collaborates with business and technology departments to understand system data and its use
• Performs data analysis and validation
• Provides support around data and its integration
• Monitors production systems for issues and resolves or escalates them
• Develops logical modeling and presentation solutions
• Works with business stakeholders to develop analytical solutions to improve business operations
• Maintains and develops process documentation
• Manages data following best practices
• Supports and monitors business intelligence systems and processes
• Administers business intelligence servers and/or processes
• Performs other related duties as required

Business Intelligence Developer – Virtual Care Insights

• Lead the Capacity Management & Access Analytics team
• Improve provider scheduling capacity, patient access, workflow performance, and operational efficiency
• Analyze performance data, identify improvement opportunities, standardize processes, and implement technology-enabled solutions
• Oversee provider capacity management, patient access performance, and operational analytics
• Provide strategic insights, forecasting, and actionable recommendations to operational and executive leadership
• Develop, maintain, and standardize operational procedures, documentation, and training materials
• Partner with clinical, operational, revenue cycle, patient access, and information systems leaders
• Serve as subject matter expert for provider capacity management, access analytics, Epic Cadence optimization, and operational best practices
• Lead strategic initiatives involving provider scheduling optimization, automation, AI-enabled technologies, and digital transformation
• Evaluate, implement, and optimize AI-enabled technologies and automation solutions
• Collaborate with Information Systems and operational leaders on emerging technologies and continuous improvement
• Lead, coach, mentor, and develop a team of analysts
• Establish performance expectations, foster accountability and collaboration, and support employee engagement, professional development, and succession planning
• Ensure compliance with applicable laws, regulations, accreditation standards, and organizational standards

Manager – Capacity Management, Access Analytics

Community Health Worker

• Conduct chronic disease care management, including depression and anxiety
• Provide patient follow-up services, document outcomes, educate patients, and facilitate support groups
• Mentor and coach less experienced Community Health Workers during certification training
• Assess and address patient needs in person and by telephone
• Coordinate patient care across health systems and navigate community resources
• Advocate for patients and community members
• Provide community health education and outreach to individuals, families, and local agencies
• Assist with health fair events
• Provide culturally aware social support and motivational support
• Coach patients on self-management and goal setting
• Track and maintain a database of community outreach activities for grant reporting
• Adapt communication and service delivery to specific patient populations
• Remain knowledgeable about applicable laws, accreditation standards, and regulatory requirements
• Report known or suspected unethical, safety, privacy, or compliance concerns

Therapist

• Deliver occupational therapy treatment autonomously through referral or direct to consumer
• Evaluate patients and develop individualized treatment plans
• Assess patient responses to treatment and recommend treatment plan changes
• Monitor progress toward treatment goals
• Maintain patient records according to documentation standards, policies, and procedures
• Attain established productivity levels related to access to care, patient experience, and quality
• Assist in program development and enhancement to meet patient and community needs
• Adapt behavior, explanations, permissions, and communication style to the specific patient population
• Remain knowledgeable about and comply with applicable federal, state, and local laws, accreditation standards, and regulatory requirements
• Perform other related duties as assigned

Occupational Therapist – PRN

• Evaluate patients and provide inpatient occupational therapy treatment programs based on physician orders
• Collaborate and communicate with the healthcare team to facilitate transition to the appropriate post-acute or home care level
• Perform evaluations and provide treatment programs to facilitate patient-specific goals
• Assess patients' responses to treatment and recommend treatment-plan changes to improve outcomes and maintain patient safety
• Maintain patient records according to documentation standards, policies, and procedures
• Ensure treatment protocols contribute to hospital quality and safety targets and patient safety outcomes
• Adapt behavior, explanations, introductions, permissions, and communication style to the specific patient population
• Remain knowledgeable about applicable laws, accreditation standards, and regulatory requirements
• Report known or suspected unethical conduct and patient, employee safety, privacy, or compliance concerns