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Medical Assistant – EMG Tech
Ochsner Health. Provide individualized medical care to assigned patients in person, electronically, and by telephone under the supervision of a licensed healthcare provider .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates clinical knowledge and effective communication skills while providing individualized patient care and support. Proficient in maintaining confidentiality and compliance with healthcare regulations and standards.
Highest-signal resume keywords
Basic Life Support (BLS)Clinical KnowledgeEffective Verbal And Written Communication SkillsInterpersonal And Customer Service SkillsExperience Working In A Fast-Paced Environment
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Patient CareDocumentationPatient RegistrationMedical Assistant TrainingComputer ProficiencyWeb-Based Applications
Soft Skills
Strong Interpersonal SkillsEffective CommunicationAdaptability
Tools & Technologies
Company Data Systems
Certifications & Qualifications
High School Diploma/GEDBasic Life Support (BLS)
Industry Keywords
Healthcare ServicesPatient FlowConfidential InformationRegulatory ComplianceOccupational Health Clinic
About the role
Key responsibilities & impact- Provide individualized medical care to assigned patients in person, electronically, and by telephone under the supervision of a licensed healthcare provider
- Assist with delivery of healthcare services to patients of varied backgrounds and ages
- Maintain positive relationships with patients and families
- Support attending physicians and ensure efficient patient flow
- Communicate by phone to meet patient needs timely and accurately
- Access company data systems and document pertinent medical information
- Support patients and providers throughout visits
- Ensure patients and providers are prepared for visits
- Answer patient questions before departure and prepare rooms for the next appointment
- Provide patient service through effective in-person and telephone communication
- Complete documentation, including patient registration when necessary
- Maintain clinical knowledge, technical skills, training, and credentials through professional development
- Meet Department of Transportation Workplace Drug and Alcohol Testing Program procedures when working in an occupational health clinic
- Adapt behavior and communication style to specific patient populations, respecting privacy and requesting permissions
- Comply with policies, standards, laws, regulations, accreditation standards, and regulatory requirements
- Report known or suspected unethical conduct and patient, employee, privacy, or compliance concerns
Requirements
What you’ll need- High School Diploma/GED or equivalent
- Basic Life Support (BLS) from the American Heart Association
- Experience working with and maintaining confidential information
- Experience working in a fast-paced environment with minimal supervision
- Clinical knowledge
- Proficiency in using computers, software, and web-based applications
- Effective verbal and written communication skills
- Ability to present information clearly and professionally to varying levels of individuals throughout the patient care process
- Strong interpersonal and customer service skills
- Ability to perform medium work, exerting 20 to 50 pounds of force occasionally, 10 to 25 pounds frequently, and up to 10 pounds constantly
- Ability to work with exposure to blood, body fluid, tissue, communicable diseases, hazardous medications, and hazardous waste
- Completion of a formal medical assistant training program preferred