Client Success Manager

Octal Technical Solutions

. Ensure client success and satisfaction through strategic guidance and tailored digital marketing and technology solutions .

Posted 10/4/2026full-timeMakati City • PhilippinesMid-LevelSenior💰 ₱45,000 - ₱80,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in client/account management within the digital marketing and technology sectors, with a strong focus on project management, data analysis, and digital marketing strategies. Proficient in utilizing various digital marketing tools and methodologies to drive client success and optimize campaign performance.

Highest-signal resume keywords

Client/Account ManagementDigital Marketing StrategiesProject Management SkillsData AnalysisTechnical Tools Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Digital MarketingSEOSEMEmail MarketingContent MarketingGoogle AnalyticsHubSpotMicrosoft ExcelGoogle SheetsAgile Methodology

Soft Skills

Excellent CommunicationNegotiation SkillsDecision-MakingTeam MotivationAnalytical Skills

Tools & Technologies

Monday.comAsanaMiroMarketing Automation Software

Industry Keywords

Client SuccessPerformance MetricsKPI ReportsBusiness Growth OpportunitiesMarketing CampaignsQA ChecksDigital TrendsResource Allocation

About the role

Key responsibilities & impact

Ensure client success and satisfaction through strategic guidance and tailored digital marketing and technology solutions
Build and maintain strong client relationships
Analyze performance metrics and create KPI reports
Identify business growth opportunities
Manage and execute marketing campaigns
Resolve technical issues and conduct QA checks
Deliver insights on digital trends
Lead training sessions
Maintain documentation
Coordinate team schedules
Optimize resource allocation to meet client and business goals

Requirements

What you’ll need

Bachelor’s degree in Marketing, Business, Information Technology, or a related field with significant experience in the job role
At least 3 years of working experience in client/account management in the digital marketing and/or technology industry
Proficiency in Microsoft Excel and Google Sheets
Excellent project management skills, with the ability to manage multiple clients and projects simultaneously
Strong analytical skills with the ability to interpret data and provide actionable insights
Ability to align cross-functional teams toward common objectives
Skilled in motivating and guiding teams in delivering high-quality work
Strong understanding of digital marketing strategies, including SEO, SEM, social media, email marketing, paid media, and content marketing
Proficient in technical tools and project management tools such as monday.com, Asana, and Miro
Experience with project management methodologies such as Agile and Scrum
Proficiency in digital marketing tools and platforms such as Google Analytics, HubSpot, and marketing automation software
Excellent listening, negotiation, decision-making, and presentation skills
Exceptional verbal and written communication skills
Experience and know-how to collect, track, and analyze large amounts of data