Octal Technical Solutions

Application Engineer

• Support the VS Application for the client as an L2 Application Support Engineer
• Handle incident and issue tickets requiring deeper technical analysis
• Investigate application errors, system failures, and performance issues
• Perform root cause analysis for recurring incidents
• Provide fixes or workarounds to restore service
• Analyze logs and database queries
• Reproduce issues in test or staging environments
• Use SQL, scripts, and monitoring tools
• Support deployment activities including patches, hotfixes, and minor releases
• Validate application functionality after releases
• Coordinate with DevOps during rollouts
• Identify performance bottlenecks and recommend improvements
• Ensure SLAs are met
• Bridge L1 client support and L3 teams
• Escalate complex bugs with detailed analysis and logs
• Communicate issue status and resolution timelines to stakeholders
• Maintain runbooks, SOPs, and troubleshooting guides
• Document known issues and solutions

Application Support Engineer, L2 – POS Retail

Network Engineer

• Provide complete lifecycle support for enterprise network assets
• Troubleshoot, diagnose, and resolve hardware, software, and network issues
• Design and implement enterprise-wide network solutions
• Integrate legacy LAN/WAN with current SD-WAN and cloud connectivity technologies
• Lead large, complex network transformation projects and migration initiatives
• Develop and maintain network security frameworks adhering to industry best practices
• Participate at times in a 24/7 on-call rotation for critical network issues
• Collaborate with cross-functional teams to align network capabilities with project objectives
• Work with client representatives to address network requirements and cyber-related issues
• Manage and mentor a team of network engineers

• Provide complete lifecycle support for enterprise network assets
• Troubleshoot, diagnose, and resolve hardware, software, and network issues
• Design and implement enterprise-wide network solutions
• Integrate legacy LAN/WAN with SD-WAN and cloud connectivity technologies
• Lead large, complex network transformation projects and migration initiatives
• Develop and maintain network security frameworks adhering to industry best practices
• Create and maintain network documentation, policies, and procedures
• Participate in a 24/7 on-call rotation for critical network issues when required
• Collaborate with cross-functional teams to align network capabilities with project objectives
• Work with client representatives to address network requirements and cyber-related issues
• Ensure compliance with data protection regulations and industry standards
• Manage and mentor a team of network engineers
• Stay updated on network security threats and conduct employee training

Senior Network Engineer

• Provide complete lifecycle support for enterprise network assets
• Troubleshoot, diagnose, and resolve hardware, software, and network issues
• Design and implement enterprise-wide network solutions
• Integrate legacy LAN/WAN with SD-WAN and cloud connectivity technologies
• Lead large, complex network transformation projects and migration initiatives
• Develop and maintain network security frameworks adhering to industry best practices
• Create and maintain network documentation, policies, and procedures
• Participate at times in a 24/7 on-call rotation for critical network issues
• Collaborate with cross-functional teams to align network capabilities with project objectives
• Work with client representatives to address network requirements and cyber-related issues
• Ensure compliance with data protection regulations and industry standards
• Manage and mentor a team of network engineers
• Stay updated on network security threats and conduct employee training

Lead Network Engineer

Full-stack Engineer

• Develop backend data pipelines and self-service application layers
• Build Python pipelines and Snowflake workflows
• Integrate REST APIs
• Develop web-based self-service applications replacing 40+ Alteryx Gallery applications
• Collaborate in an AI-assisted development model using Claude across code generation, agentic task execution, architectural review, and documentation
• Reverse-engineer legacy workflows and reproduce their outputs in a new technology stack
• Support applications used daily by five internal teams

Full-Stack Developer – Data Application

• Develop backend data pipelines and self-service application layers
• Build Python pipelines and Snowflake workflows
• Create REST API integrations
• Develop web-based self-service applications replacing 40+ Alteryx Gallery apps used by five internal teams
• Work across the full engineering lifecycle in an AI-assisted development model, including code generation, agentic task execution, architectural review, and documentation
• Own and ship full-stack web applications end to end
• Reverse-engineer legacy workflows and reproduce their outputs in a new technology stack

Senior Full-Stack Developer

Backend Engineer

• Write functional and design specifications
• Write original source codes and revise existing software
• Design and implements software solutions
• Perform code reviews, unit tests, integration tests, and other relevant testing
• Prepare software documents according to specific guidelines
• Estimate project scope and adheres to established guidelines and metrics for quality data
• Mentor other software engineers and acts as senior member when designated
• Keep pace with related emerging technology and trends, and introduce new tools and techniques for software development

C++ Developer

Solutions Engineer

• Install and configure routers or switches
• Install and configure firewalls and/or load balancers
• Install and configure applications in UNIX or Linux environments
• Install and configure third-party middleware software when necessary
• Perform basic, integration, alarm, and relevant testing to ensure system compliance with client requirements
• Research and investigate related systems and products
• Create test specifications when needed
• Create operations manuals when needed
• Review plans and designs to identify weaknesses and complexities affecting project quality and reliability
• Prepare timely, comprehensive reports on required modifications, deficiencies, and new procedures
• Participate in understanding client requirements
• Troubleshoot external-interface issues and resolve system problems
• Assist clients in understanding new services and Operations and Management functions
• Travel onsite for pre-sales activities and/or project implementation when needed

System Integration Engineer

Learning and Development

• Supervise staff, assign tasks, and check work at regular intervals
• Ensure consistent application of policies and procedures in assigned work areas
• Check payroll, bank, statutory remittance, final pay, intra-transferee salary, and BIR Alpha Listing reports
• Undertake annual staff performance reviews, facilitation, and evaluation
• Discuss and finalize sourcing schedules with the Recruitment In-Charge
• Conduct preliminary interviews, consolidate assessments, and make recommendations
• Review job offers for selected applicants
• Conduct assigned topics during new-employee General Orientation
• Handle employee disciplinary procedures
• Organize company events and recreational activities
• Administer the medical program and initiate medical benefit review and annual Group Hospitalization Plan renewal
• Support cost simulations for company bonuses, annual merit increases, and 13th month pay
• Prepare policy and guideline drafts for GM-HR review and approval
• Ensure compliance with company policies and guidelines
• Manage end-to-end learning and development processes, from TNS and TNA through facilitation and post-program analysis
• Handle cultural trainings and non-HR topics and initiatives
• Generate post-program analytics and meaningful training insights
• Provide actionable recommendations and propose value-adding programs based on TNS results

HR Supervisor – Learning and Development

• Develop backend data pipelines and the self-service application layer
• Build Python pipelines and Snowflake workflows
• Integrate REST APIs
• Develop web-based self-service applications replacing 40+ Alteryx Gallery applications used by five internal teams
• Use Claude (Anthropic) as an active co-author for code generation, agentic task execution, architectural review, and documentation
• Own production engineering work across the full development lifecycle

• Provide complete lifecycle support for enterprise network assets
• Troubleshoot, diagnose, and resolve hardware, software, and network issues
• Design and implement enterprise-wide network solutions
• Integrate legacy LAN/WAN with current SD-WAN and cloud connectivity technologies
• Lead large, complex network transformation projects and migration initiatives
• Develop and maintain network security frameworks adhering to industry best practices
• Create and maintain network documentation, policies, and procedures
• Participate at times in a 24/7 on-call rotation for critical network issues
• Collaborate with cross-functional teams to align network capabilities with project objectives
• Work with client representatives to address network requirements and cyber-related issues
• Ensure compliance with data protection regulations and industry standards
• Manage and mentor a team of network engineers
• Stay updated and conduct training for employees on network security threats

• Develop backend data pipelines and the self-service application layer
• Work across Python pipelines, Snowflake workflows, REST API integrations, and web-based self-service applications
• Replace 40+ Alteryx Gallery applications used daily by five internal teams
• Use Claude (Anthropic) as an active co-author across code generation, agentic task execution, architectural review, and documentation

• Provide complete lifecycle support for enterprise network assets
• Troubleshoot, diagnose, and resolve hardware, software, and network issues
• Design and implement enterprise-wide network solutions
• Integrate legacy LAN/WAN with current SD-WAN and cloud connectivity technologies
• Lead large, complex network transformation projects and migration initiatives
• Develop and maintain network security frameworks adhering to industry best practices
• Create and maintain network documentation, policies, and procedures
• Participate at times in a 24/7 on-call rotation for critical network issues
• Collaborate with cross-functional teams to align network capabilities with project objectives
• Work with client representatives to address network requirements and cyber-related issues
• Ensure compliance with data protection regulations and industry standards
• Manage and mentor a team of network engineers
• Stay updated on network security threats and conduct employee training