Partner Operations Specialist

Octopus Energy

. Manage and execute end-to-end onboarding for brokers, aggregators, and digital partners onto the Octopus platform.

Posted 9/15/2026full-timeHouston • Texas • United StatesMid-LevelSenior💰 $80,000 - $90,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing partner onboarding processes, utilizing SQL and Databricks for data analysis and reporting, and ensuring high-quality partner experiences through effective communication and operational oversight.

Highest-signal resume keywords

SQL Data QueryingDatabricks ReportingPartner Operations ManagementRetail Electric Market KnowledgeAutomation of Reporting Processes

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

SQLDatabricksData AnalysisCommission CalculationsOnboarding WorkflowsAPI Technical OnboardingData Engineering CollaborationReporting AutomationGemini AI SuiteClaude Code

Soft Skills

Attention to DetailProject ManagementProfessional CommunicationAutonomous WorkProblem-Solving

Tools & Technologies

Databricks UIDatabricks GenieGemini AI SuiteClaude Code

Industry Keywords

Retail Electric MarketTDSPsESI IDsCustomer Switch WorkflowsCommission StructuresBilling Exception Logic

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Manage and execute end-to-end onboarding for brokers, aggregators, and digital partners onto the Octopus platform.
Handle administrative setup, rate sheets/EFL coordination, and API technical onboarding with Product and Engineering.
Serve as the primary operational contact for active commercial partners.
Answer integration queries, resolve statement discrepancies, and deliver a high-quality partner experience.
Translate commercial deal structures into commission logic for Data Engineering.
Audit monthly Databricks payout runs before sending clean files to Finance.
Build and maintain daily conversion reporting and dashboards using Databricks Genie.
Track funnel health and identify enrollment drop-offs.
Channel partner insights, API bugs, and operational friction points to Product, Data, and Engineering.
Troubleshoot stuck customer orders with Retail Operations and optimize customer flow to active supply.
Automate weekly and monthly enrollment, conversion, and commission statements for external partners.

Requirements

What you’ll need

Comfortable working with data in SQL and directly within the Databricks UI and Databricks Genie ecosystem to query datasets, build reports, and audit numbers.
Solid grasp of Texas retail electric market mechanics, TDSPs, ESI IDs, and customer switch workflows.
Ability to clearly explain technical processes, manage project timelines, and professionally interact with commercial business contacts.
Strong attention to detail across commercial contracts, commission calculations, and onboarding workflows.
Hands-on experience leveraging the Gemini AI suite and Claude Code to accelerate SQL query writing, analyze data anomalies, automate operational workflows, and build documentation, with validation of outputs.
Comfortable operating autonomously through fast growth with light supervision, and raising issues when stuck.
Prior experience in a Partner Operations, Revenue Operations, Commercial Analytics, or Account Management role at a Retail Electric Provider or energy tech company is a bonus.
Direct experience with retail energy commission structures, settlements, or billing exception logic is a bonus.
Experience automating broken or manual reporting processes is a bonus.

Benefits

Comp & perks

Real autonomy & ownership
Equity Options: Every Octopus employee owns part of the business.
Fully paid medical, dental, and vision insurance for employees & their families.
20 days of paid vacation and 8 paid sick days annually.
401(k) plan with employer match (100% on the first 3%, 50% from 3–5%).
Flexible working environment with Downtown Houston office attendance 3 days a week.