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Partnership Manager – Heat Pump Operations
Octopus Energy. Strategically identify, qualify, and recruit high-performing trade and installation companies for the B2B portfolio .
Tech Stack
Tools & technologiesTypeScript
About the role
Key responsibilities & impact- Strategically identify, qualify, and recruit high-performing trade and installation companies for the B2B portfolio
- Establish new partners within the OES ecosystem in a structured manner
- Ensure understanding of quality, safety, and process standards
- Further develop onboarding frameworks, training materials, and Standard Operating Procedures (SOPs)
- Build and maintain relationships with owners, managing directors, and project managers at partner companies
- Monitor partner performance and track KPIs
- Analyze bottlenecks and agree on binding optimization measures
- Lead the heat pump partner network operationally and strategically while driving its quantitative and qualitative growth
Requirements
What you’ll need- Several years of demonstrable success in B2B Partner Management, Senior Account Management, Customer Success, or Business Development
- Experience in the HVAC sector is advantageous but not required
- Ability to quickly understand technical concepts and scalable processes
- Excellent interpersonal and diplomatic skills when engaging with decision-makers
- Ability to consistently enforce performance targets
- Strong hands-on mentality
- Ambition to measurably optimize onboarding and performance management processes
- Confidence working at the interface with senior internal stakeholders
Benefits
Comp & perks- Stock options in Octopus Energy Group Ltd.
- Monthly subsidy for public transport passes
- Monthly lunch allowance
- Discounted bike leasing
- Company pension scheme
- Electric vehicle leasing
- Advice and childcare support through HeyNanny
- Monthly childcare allowance
- Parental allowance bonus: supplemental parental allowance for three months
- Contributions toward fitness programs through Wellpass
- Mental well-being support through OpenUp
- Attractive training and career development opportunities
- Free language courses through Busuu
- Birthday voucher