ED/VP Patient and Provider Support

Ocular Therapeutix, Inc.

. Set national patient access and reimbursement strategies .

Posted 10/6/2026full-timeRemote • United StatesLead💰 $315,000 - $330,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in patient access and reimbursement strategies, with a strong focus on building and scaling capabilities for specialty pharmaceutical products. Proven ability to lead cross-functional teams and ensure compliance with healthcare regulations while driving innovative solutions.

Highest-signal resume keywords

Patient Access StrategyReimbursement ManagementCross-Functional LeadershipMarket Access ExpertiseCompliance with Healthcare Regulations

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient ServicesMarket AccessReimbursementCodingClaim SubmissionPrior AuthorizationAppeal RequirementsData AnalyticsKPI MonitoringBudget Planning

Soft Skills

CollaborationCommunicationLeadershipSelf-Starter Attitude

Tools & Technologies

Patient Assistance ProgramsAI Solutions

Industry Keywords

Specialty PharmaceuticalsBuy and Bill DynamicsCorporate AccountsField ReimbursementHealthcare Laws

About the role

Key responsibilities & impact

Set national patient access and reimbursement strategies
Lead large field-based teams and remove access barriers for specialty pharmaceutical products
Build capabilities from the ground up and ensure launch-ready infrastructure for the upcoming Retina launch
Collaborate across Market Access, Corporate Accounts, Trade & Distribution, Sales, Marketing, Commercial Operations / Analytics, Training, Finance, Legal / Compliance, and Human Resources
Design and execute long-term provider reimbursement, patient access, adherence, and hub program strategies
Assess the Retina landscape and identify opportunities to innovate provider and patient solutions
Lead and scale Field Reimbursement Directors and Managers, Patient Services Hub Operations, and case managers
Develop go-to-market strategy for the Field Reimbursement Manager team
Oversee reimbursement marketing, tools, and support systems
Coordinate Corporate Account and Field Reimbursement teams to implement reimbursement solutions and address issues
Oversee internal and third-party patient services operations and maximize data analytics and service delivery
Monitor federal, state, and commercial payer policies, billing codes, and buy-and-bill dynamics
Partner with brand leadership on Field Reimbursement Manager account prioritization
Oversee local partnerships with sales, corporate accounts, and medical affairs
Establish and monitor KPIs linking team performance to patient outcomes
Implement innovative technology solutions, including potential AI opportunities
Ensure compliance with healthcare laws, regulations, industry standards, and company policies
Lead budget planning and financial oversight for reimbursement, patient support programs, and vendors

Requirements

What you’ll need

Bachelor's degree
Minimum of 15+ years of experience in patient services, market access, reimbursement, or other related pharmaceutical/biotech functions
Minimum 10+ years in a management or leadership role of people or function
Superb knowledge of government and commercial payers for specialty products across buy & bill and specialty pharmacy pathways, prior authorization and appeal requirements, coding, appropriate claim submission, and integration with patient assistance programs
Experienced in building strategic patient access and field reimbursement capabilities
Proven track record of scaling capabilities for growth
Excellent cross-functional leadership, collaboration and communication skills
Self-starter attitude
Ability to travel up to 50% of time