Global Relocation Consultant, I, II, III

Odyssey Relocation Management

. Serve as the primary point of coordination and owner of the international relocation process, including permanent moves .

Posted 9/18/2026full-timeRemote • United StatesMid-LevelSenior💰 $56,160 - $80,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing international relocation processes, providing high-level customer service, and coordinating with various stakeholders to ensure successful employee transitions. Proficient in handling expatriate compensation and navigating complex client policies while maintaining effective communication.

Highest-signal resume keywords

International Relocation ManagementCustomer Service SkillsFluency in Portuguese and EnglishMicrosoft Office 365 ProficiencyProblem-Solving Abilities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

International Relocation Assignment ManagementExpatriate Compensation AdministrationInternational Cost EstimatesDocumenting Work in OdysseyData Access and Privacy Compliance

Soft Skills

Excellent Communication SkillsInterpersonal SkillsOrganizational SkillsConsultative SkillsAbility to Manage Deadlines

Tools & Technologies

Odyssey Operations SystemMicrosoft ExcelMicrosoft WordMicrosoft PowerPointMicrosoft Outlook

Industry Keywords

Global Business OperationsMobility OperationsClient PoliciesRelocation Process CoordinationCultural Sensitivity

About the role

Key responsibilities & impact

Serve as the primary point of coordination and owner of the international relocation process, including permanent moves
Deliver high-level customer service to relocating employees
Manage international assignments or permanent relocations according to client policies
Coordinate supply chain partners and advocate for relocating employees
Coordinate with internal support functions to ensure successful relocation experiences
Select and manage preferred global partners and ensure quality service delivery
Communicate with client HR contacts and relocation leadership regarding employee and family issues
Provide status updates, identify issues, offer solutions, and complete client projects and reports
Interpret employee needs while balancing client policy and maintain communication throughout the assignment lifecycle
Counsel employees on compensation and tax benefits, including COLA, housing allowance, hypothetical tax, and tax policy
Administer expatriate compensation elements and maintain scheduled compensation updates
Resolve unique customer concerns and identify process enhancement opportunities
Follow data access, handling, storage, privacy, and company policy requirements
Participate in client/prospect visits and presentations as needed
Coordinate temporary housing, car shipments, home finding, travel authorization, and expense management
Adhere to client policies and tax guidelines
Use Odyssey’s operations system daily for notes and file management
May support U.S. domestic relocations and work non-traditional hours for different time zones

Requirements

What you’ll need

University Degree or equivalent work experience preferred
3 years of direct relocation experience or 5 years of related customer service experience
Computer skills, including Microsoft Office 365 and web-hosted job-related systems
Proficiency in documenting work and file activity in Odyssey’s operating system
Previous international or intercultural experience
Fluency in both Portuguese and English is required
Knowledge/experience of international relocation assignment management
Knowledge/experience of global business and mobility operations
Knowledge/experience of international cost estimates and their creation
Demonstrated customer service skills
Ability to identify potential problems and develop creative solutions
Excellent written and verbal communication, listening, consultative, interpersonal, organizational, presentation, business etiquette, and phone skills
Ability to manage deadlines, multitask, work in a fast-paced environment, and function as part of a team while acting as a self-starter
Ability to deal with ambiguity effectively
PC proficiency with databases and Microsoft 365, including Calendar, Outlook, Excel, Word, and PowerPoint
Must be located within the Central or Eastern Time Zones

Benefits

Comp & perks

Bonuses, commissions, benefits, and other incentives may be available
Flexible work arrangements within the Central or Eastern Time Zones
Opportunity to work in a collaborative, empowered, fast-paced environment
Participation in client/prospect visits and presentations as needed