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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing and executing global Learning and Development programs, with a strong focus on stakeholder management, instructional design, and Learning Management System administration. Capable of translating business needs into effective learning solutions while maintaining high-quality standards and adapting to regional requirements.
Highest-signal resume keywords
Learning Management System AdministrationGlobal L&D Program ManagementInstructional Design and Blended LearningStakeholder and Vendor ManagementBusiness Fluent in English
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
L&D Program EvaluationE-Learning Content StandardsNeeds AnalysisProgram DocumentationTraining Program ConfigurationEnrollment ManagementQuality OversightProject ManagementFacilitation SkillsCurriculum Development
Soft Skills
Influencing SkillsExecutive-Ready CommunicationFlexibilityCollaborationCultural Adaptability
Tools & Technologies
Learning Management SystemSCORM StandardsVirtual Learning PlatformsProject DashboardsE-Learning Tools
Industry Keywords
Learning and DevelopmentOrganizational DevelopmentHuman ResourcesMulticultural OrganizationBusiness Administration
About the role
Key responsibilities & impact- Own the L&D portfolio for the Americas across countries, sites and business units
- Partner with regional HR, business leaders and people managers to identify capability priorities
- Translate business challenges, target audiences, desired behaviors and success measures into learning solutions
- Adapt global programs to regional, cultural and language needs
- Manage regional learning vendors and external partners, including scoping, onboarding and quality oversight
- Share regional insight, learner feedback and emerging needs with the global Leadership & Culture team
- Lead end-to-end project management of a global L&D program in the Americas
- Align regional execution with global program standards and timelines
- Track milestones and dependencies, escalate risks, resolve issues, and provide status reporting and program dashboards
- Configure and launch training programs in the LMS, including courses, learning paths, curricula, enrollment rules, assessments and certifications
- Upload and manage e-learning content, virtual sessions, instructor-led events and blended learning journeys
- Manage enrollments, audience assignments, notifications, reminders and completion tracking
- Facilitate or co-facilitate selected sessions in person and virtually
- Coordinate internal and external facilitators
- Evaluate program effectiveness using participant feedback, stakeholder input, LMS data and workplace application evidence
- Maintain high-quality learning assets, program documentation and consistent delivery standards
Requirements
What you’ll need- Relevant university degree or equivalent professional experience in learning and development, organizational development, human resources, education, business administration or a related field
- Demonstrated experience managing global or multi-country L&D programs from planning through delivery and evaluation
- Proven experience holding regional responsibility for learning and development, ideally across the Americas
- Hands-on experience working in a Learning Management System to build training programs, learning paths, enrollments and reports
- Experience with e-learning content and standards, such as SCORM
- Experience coordinating with LMS vendors or IT teams
- Experience translating business needs into practical development solutions in a global, matrixed and multicultural organization
- Learning Management System administration, configuration and program build
- Regional ownership and execution of global L&D initiatives
- Instructional design and blended learning, with the ability to facilitate when required
- Consulting, needs analysis and translation of business priorities into learning solutions
- Stakeholder and vendor management, influencing and executive-ready communication
- Business fluent in English
- Flexibility to work across time zones and travel within the Americas and internationally as required
- For the Huntersville facility, candidates must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain required U.S. Department of State authorizations
Benefits
Comp & perks- Competitive salary
- Comprehensive medical and prescription drug plan with low premiums
- Company-sponsored HSA contributions
- Dental and vision coverage
- Employee Assistance, Financial and Wellness programs
- 401(k) retirement savings plan with significant company match
- Financial planning and education options
- Tuition reimbursement and internal education resources
- Generous paid time off
- 10 observed company holidays and 2 floaters
- 100% company-paid life insurance and disability insurance
- Employee Referral Bonus program
- Development opportunities
- Robust benefit program available on first day of employment