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Office Hours

People Operations Lead

Office Hours

. Own HRIS (Rippling) administration, including configuration, integrations, data integrity, employee records, and people metrics reporting .

Posted 9/23/2026full-timeUnited StatesSenior💰 $140,000 - $160,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in HRIS administration, particularly with Rippling, and maintains compliance with multi-state employment regulations. Proficient in managing employee benefits programs, performance cycles, and onboarding processes while ensuring effective communication and engagement within the organization.

Highest-signal resume keywords
HRIS AdministrationEmployee Benefits ManagementMulti-State Employment CompliancePerformance Cycle ManagementCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
HRIS System AdministrationBenefits Program ManagementPerformance Review ManagementOnboarding Program DesignCompliance ReportingData Integrity ManagementEmployee Records ManagementFMLA KnowledgeACA ReportingI-9 Administration
Soft Skills
Attention to DetailService OrientationResponsivenessCommunication SkillsComfort Operating Without a Playbook
Tools & Technologies
RipplingHRIS Software
Industry Keywords
Employee EngagementOpen Enrollment401(k) AdministrationEEO ReportingState FilingsWorkers CompensationUnemployment ClaimsHigh-Growth Company ExperienceDistributed Workforce Support

About the role

Key responsibilities & impact
  • Own HRIS (Rippling) administration, including configuration, integrations, data integrity, employee records, and people metrics reporting
  • Manage benefits programs, renewals, open enrollment, employee changes, vendors, broker, 401(k) administrator, and leaves of absence
  • Maintain multi-state employment compliance, including registrations, I-9s, EEO and state filings, ACA reporting, workers compensation, unemployment claims, and compliance calendar
  • Run performance review and promotion cycles, including timelines, system setup, communications, and calibration materials
  • Design and run onboarding and off-boarding programs with the Head of Operations and recruiting
  • Maintain employee handbook and people policies; document, roll out, and communicate policy updates
  • Propose and run culture, engagement, recognition, and employee-feedback programs
  • Serve as the primary point of contact for employee HR questions and support the People function's growth

Requirements

What you’ll need
  • 4-7 years of progressive HR or people operations experience, including at least 3 years in a HR generalist role
  • HRIS system administration experience, including implementation or migration, workflow configuration, performance cycles, integrations, audit, and reporting
  • Familiarity with Rippling strongly preferred
  • Direct administration of employee benefits, including annual renewals, open enrollment, carrier and broker management, 401(k) administration, and leave coordination
  • Working knowledge of federal and state employment regulations for a multi-state employer, including FMLA, ADA, FLSA, ACA, I-9 and E-Verify, EEO reporting, and state-specific leave and notice requirements
  • Excellent written and verbal communication
  • Comfort operating without a playbook
  • Exceptional attention to detail
  • Service orientation and responsiveness
  • Experience at a high-growth company of 50 to 200 employees (bonus)
  • Experience as the first or sole HR resource (bonus)
  • Familiarity with supporting a distributed or international workforce (bonus)

Benefits

Comp & perks
  • Competitive salary and equity
  • Medical, dental, and vision coverage
  • 401(k)
  • Monthly wellness and fitness stipend
  • Paid time off policy, along with company holidays
  • Annual company off-sites (Tahoe, Mendocino, Mexico City, San Diego, Park City)
  • Parent-friendly policies, remote flexibility, and paid family leave