Store Business Manager

Officeworks

. Lead and motivate a large team to deliver exceptional customer experiences .

Posted 10/19/2026full-timeBlacktown • AustraliaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and motivational skills to drive team performance and deliver exceptional customer experiences while managing store operations and financial performance effectively.

Highest-signal resume keywords

Leadership Of Large Retail TeamsCommercial AcumenKPI ManagementP&L ManagementOperational Excellence

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Budget ManagementSales MaximizationPerformance ManagementCompliance StandardsOperational Strategy

Soft Skills

Motivational SkillsPeople-First MindsetCommunication SkillsCoaching And DevelopmentCustomer-Focused Culture

Industry Keywords

Retail ManagementTeam LeadershipCustomer ExperienceSafety And WellbeingEngagement

About the role

Key responsibilities & impact

Lead and motivate a large team to deliver exceptional customer experiences
Coach and develop team members, building capability and future leaders
Drive safety and wellbeing as a priority
Own overall store performance and maximise sales, margin, profitability, and commercial success
Manage expenses and store performance
Champion operational excellence, compliance, and high standards
Connect day-to-day operations with broader business strategy
Communicate business goals as simple, actionable steps
Foster accountability, engagement, and a customer-focused sales culture

Requirements

What you’ll need

Experience leading large retail teams (30+ minimum)
Strong leadership and motivational skills with a people-first mindset
Commercial acumen and experience managing KPIs, budgets, and P&L
Flexibility to work across the span of hours
Passion for creating a safe, positive, and high-performing culture
Ability to translate business strategy into clear, actionable messages for the team

Benefits

Comp & perks

Flexibility to suit individual needs and maintain work-life balance
Generous discounts across Officeworks, Geeks2U, Bunnings, Kmart, Target and wider Wesfarmers brands
Officeworks benefits program with exclusive discounts and perks across entertainment, travel, lifestyle, and health
Growing Families Policy
Employee Assistance Program (EAP)
Ongoing safety, mental health and wellbeing programs
Flexible Public Holidays Policy for cultural or religious holidays
Learning and development programs
Career opportunities across the broader Wesfarmers Group