Officeworks

Manager

• Lead and motivate a large team to deliver exceptional customer experiences
• Coach and develop team members, building capability and future leaders
• Drive safety and wellbeing as a priority
• Own store performance and maximise sales, margin, profitability, and commercial success
• Manage expenses and financial performance
• Champion operational excellence, compliance, and high standards
• Connect daily operations with broader business strategy
• Translate business goals into simple, actionable steps
• Foster accountability, engagement, and a customer-focused sales culture

Store Business Manager

Strategy

• Partner across the business to develop and deliver strategies that grow the business, enhance profitability, increase productivity and improve customer experience
• Conduct internal and external analysis to inform strategic thinking and recommendations
• Create presentations communicating findings and recommendations to senior stakeholders
• Develop business cases and conduct cost-benefit analysis for strategic initiatives
• Establish and maintain governance for strategic and transformation initiatives
• Coordinate and facilitate Transformation SteerCo meetings, including agendas, pre-reads, actions, decisions and follow-up
• Track transformation benefits, milestones and delivery status against approved budget and Corporate Plan
• Lead governance across the strategic and transformation portfolio
• Coordinate Transformation SteerCo forums and lead the Board paper process
• Keep the executive leadership team and Board informed

Store Business Manager

Strategy Manager