IT Desktop Services Supervisor

OGE Energy Corp.

. Partners with Business Leaders to analyze priorities, capture business demands, and translate them into meaningful actions for the Product delivery team.

Posted 10/15/2026full-timeOklahoma City • Oklahoma • United StatesSeniorLead💰 $105,872 - $141,149 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in product portfolio management, strategic IT planning, and agile solution delivery. Capable of fostering collaboration among diverse stakeholders while managing product life cycles and aligning business needs with technology solutions.

Highest-signal resume keywords

Product Portfolio ManagementAgile Solution DeliveryStakeholder CommunicationTeam LeadershipIT Strategic Planning

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

IT Solution DesignBusiness Continuity PlanningRisk ManagementPerformance Indicator TrackingProduct Roadmap DevelopmentFeature DefinitionMarket Trend AnalysisWorkflow ManagementProcess ImprovementBudget Management

Soft Skills

Facilitation SkillsInfluencing SkillsTeamworkConstructive QuestioningDiversity Leadership

Certifications & Qualifications

Bachelor's Degree in MISHigh School Diploma/GED

Industry Keywords

Portfolio ManagementDisaster RecoveryBusiness StrategiesAgile MethodologyDevOps

About the role

Key responsibilities & impact

Partners with Business Leaders to analyze priorities, capture business demands, and translate them into meaningful actions for the Product delivery team.
Advises and recommends relevant products, solutions, procedure changes, and evaluates results.
Fosters collaboration between business leaders and Information Technology teams.
Supervises daily team activities and sets priorities for task or process completion.
Defines, tracks, and communicates key performance indicators with the project manager.
Defines, leads, and manages the product line life cycle with business sponsors, stakeholders, and product owners.
Identifies opportunities for new or expanded products and services, functionality enhancements, and modifications.
Manages solution strategic direction within budget parameters and strategic themes.
Translates Epics into Features, manages work flow, and prioritizes the program backlog.
Clarifies requirements and makes commitments for phases, iterations, or sprints.
Defines customer needs, Features, success criteria, and validates solutions.
Identifies product issues and facilitates corrective actions, including prioritization, delegation, and follow-up audits.
Develops market and competitor trend knowledge and recommends target-market, value-proposition, account, and segment plans.
Manages product changes from recommendation and approval through communication and implementation.
Creates buy-in for product vision and decisions, bridges communication gaps, and aligns stakeholders.
Defines and documents the product vision and 2–5-year product roadmap.
Supervises direct reports and aligns external resources supporting projects and products.
Assists with tool and template development for the product management community of practice.
Advocates for business needs across product lines.
Performs other duties as assigned.

Requirements

What you’ll need

Bachelor's Degree in MIS or other related fields and 6 years’ experience in portfolio management, IT solution design and delivery capacities. Or
High School Diploma/GED and 8 years’ experience in portfolio management, IT solution design and delivery capacities.
Demonstrated ability to develop and guide the implementation of business aligned IT strategic plans.
Demonstrated ability to communicate and influence at all levels.
Strong facilitation skills.
Ability to think laterally and constructively question established process.
Experience managing expectations for a diverse group of business stakeholders.
Demonstrated ability to lead and develop a high performing, diverse team.
Broad knowledge of corporate policies and business strategies including disaster recovery, business continuity and risk management.
Growth mindset with experience building and managing agile, DevOps solution delivery teams that are autonomous and business process focused.
Ability to lead and influence individuals at multiple organization levels, fostering a team environment.
Skilled in product portfolio management.
Display personal values of teamwork, fact-based decision making, fair and equitable treatment of all and customer driven.
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