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Communications Center Dispatcher, Part-time Casual
OhioHealth. Supervise shift operations in the Hospital Communications Center in the absence of the Lead Communications Center Specialist .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in operating and troubleshooting communication and security systems, including CCTV and alarm systems, while maintaining accurate records and logs. Exhibits strong communication skills and the ability to work effectively under pressure in a hospital environment.
Highest-signal resume keywords
CCTV Monitoring SystemsComputer Control MonitoringCPR CertificationVerbal And Written Communication SkillsEmergency Action Plan Procedures
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data ManagementTroubleshootingAlarm MonitoringIncident Record KeepingDispatch Operations
Soft Skills
Ability To Work IndependentlyStress ManagementTraining New Staff
Tools & Technologies
Telephone SystemsIntercom SystemsRadio CommunicationSecurity CCTVComputerized Security Systems
Certifications & Qualifications
High School Diploma Or GEDCPR Certification
Industry Keywords
Hospital Communications CenterEmergency ResponseAccess ControlActivity LogsFire Alarm Systems
About the role
Key responsibilities & impact- Supervise shift operations in the Hospital Communications Center in the absence of the Lead Communications Center Specialist
- Operate telephone, intercom, radio, security CCTV, computerized security and safety systems
- Answer questions, give directions, dispatch officers, and contact departments, personnel, and outside agencies
- Dispatch and notify/call G/RMH staff
- Monitor security alarms, infant alarm systems, and hospital/off-site fire alarm systems
- Ensure Hospital Control Center equipment functions correctly and initiate troubleshooting and corrective action
- Follow emergency action plan procedures for alarm responses involving medical gases, emergency generators, pharmacy, and other systems
- Maintain activity logs, officer locations, incident records, key issue documentation, and other records
- Enter and modify data in computer systems for audit and data management purposes
- Test field equipment such as infant alarm systems, intercoms, and panic devices and record results
- Maintain assigned projects and keep Control Center information current
- Set dispatch priorities, assist with training new staff, and support Control Center leadership
Requirements
What you’ll need- High School or GED (Required)
- CPR Certification within six months of employment
- Excellent verbal and written communication skills
- Ability to work independently and under stressful conditions
- Ability to resolve common access control, CCTV and radio problems
- Minimum 2 yrs. in computer control monitoring and CCTV monitoring systems
- Ability to work variable shifts
- Part-time/as-needed availability
Benefits
Comp & perks- Part-time casual/as needed schedule
- CPR certification within six months of employment