OhioHealth

Physician Assistant

• Assist physicians with patient care in compliance with the Ohio Administrative Code
• Perform delegated administrative and clinical duties based on practice needs
• Facilitate efficient patient flow, prepare patients for visits, and provide services determined by providers
• Complete Care Connect EMR documentation and maintain the EMR in-basket
• Update and maintain patient and administrative information
• Maintain and clean the work environment, equipment, and work area; report equipment malfunctions
• Collect and monitor patient data and report patient needs as directed
• Maintain documentation for patient chargeable items and services
• Monitor quality, cost effectiveness, and efficiency of processes and services
• Participate in process and quality improvement activities and implement operational efficiency recommendations
• Promote patient quality, safety, and experience initiatives
• Serve as a subject matter expert/resource for quality, performance improvement, and EMR, including EPIC Super User responsibilities
• Support development of standard work and necessary customizations
• Function as a clinical preceptor and train new staff
• Maintain professional competence through continuing study, training, and education

Medical Assistant – OBGYN

• Perform administrative and clinical duties delegated by the physician
• Focus on surgery scheduling, with cross-training in front desk and referral coordination
• Assist physicians with patient care in compliance with the Ohio Administrative Code
• Facilitate efficient patient flow by preparing patients for visits and providing provider-directed services
• Document patient information using Care Connect EMR
• Perform administrative duties, including maintaining current information and monitoring the EMR in-basket
• Maintain and clean the work environment, equipment, and work area; report equipment malfunctions
• Collect and monitor patient data and report patient needs as directed
• Maintain documentation for patient chargeable items and services
• Monitor processes and services for quality, cost effectiveness, and efficiency
• Participate in process and quality improvement activities and implement recommendations
• Promote patient quality, safety, and experience initiatives
• Serve as a subject matter expert/resource for quality, performance improvement, and EMR, including EPIC Super User responsibilities
• Support development of standard work and necessary customizations
• Train new staff and function as a clinical preceptor
• Communicate and collaborate with patients, customers, and the healthcare team to ensure continuity and quality of care

Medical Assistant – Surgical Oncology

• Provide clinical support to healthcare professionals and physician practices
• Serve as a clinical subject matter expert in the practice
• Train new clinical staff when possessing 2+ years of experience
• Lead and promote clinical quality and safety standards
• Facilitate efficient patient flow, prepare patients for visits, and provide services directed by providers
• Complete Care Connect EMR documentation and maintain the EMR inbox
• Perform administrative duties and keep patient information current
• Maintain and clean the work environment and equipment; report malfunctions
• Collect and monitor patient data and report patient needs
• Maintain documentation for chargeable patient items and services
• Monitor quality, cost effectiveness, and operational efficiency
• Participate in process and quality improvement and implement recommendations
• Complete ongoing professional study, training, and education
• Promote patient quality, safety, and experience initiatives
• Serve as an SME/resource for quality, performance improvement, and EMR, including EPIC Super User responsibilities
• Support development of standard work and necessary customizations
• Function as a clinical preceptor and train new staff
• Work in accordance with provider licensure, Ohio policy, and scope of practice

Dietitian

• Utilize evidence-based nutrition care to assess and reassess patient nutrition risk and identify nutrition needs
• Develop parenteral and enteral feeding regimens
• Create and implement nutrition protocols
• Participate in quality improvement initiatives and committees
• Provide nutrition counseling to patients and families
• Participate in multidisciplinary interaction, rounds, care planning, and education
• Perform nutrition assessments using age-appropriate standards, validated assessment tools, and nutrition-focused physical assessments
• Document nutrition-related diagnoses and patient care accurately in the electronic medical record
• Develop, implement, monitor, and adapt nutrition care plans based on physician orders, age, and disease-specific needs
• Coordinate nutrition therapy with physicians and other healthcare professionals
• Educate patients, families, caregivers, interdisciplinary team members, students, and interns
• Support quality improvement, research, outcome studies, waste reduction, and service improvements
• Evaluate clinical nutrition products and equipment
• Maintain compliance with regulatory standards, HIPAA, confidentiality, and patient rights policies
• Participate in departmental meetings, team development, professional programs, multidisciplinary teams, and committees
• Review research and practice recommendations and modify practice as needed
• 80% direct patient care activities; 20% indirect patient care activities
• Perform other duties as assigned

Inpatient Dietitian

Counselor

• Assist with customer issues involving face-to-face interaction with patients and/or families regarding point-of-service collections, financial assistance programs and Medicaid eligibility and qualifications
• Lead face-to-face patient inquiries and concerns regarding account balances, financial assistance, insurance information, payment arrangements and other non-clinical questions
• Receive and resolve escalated customer issues from Financial Counselors, Customer Service, Administration, Risk Management, Revenue Cycle Management, Legal Offices and other designated areas
• Research issues and follow up with requesting parties; contact customers by telephone or letter when needed
• Ensure OhioHealth charity policies and procedures are followed and offered appropriately to all patients
• Perform follow-up and training on identified issues and concerns with department associates
• Provide supervisor coverage at central Ohio and regional facilities as needed
• Work directly with an outside eligibility vendor and quality-review its work
• Meet face-to-face with patients regarding Medicare deductible and inpatient commercial copay collection opportunities
• Complete department reports as assigned
• Perform duties with focus on safety, quality and efficiency as part of a High Reliability Organization

Senior Financial Counselor

Supply Chain

• Distribute medical supplies, linen, and equipment where applicable
• Ensure items are accurately identified and maintained in a clean and consistent manner
• Break down and stage unit-specific products according to the designated schedule
• Validate received products and quantities using pack slips/license plates
• Deliver and replenish supplies, linens, and equipment to designated areas
• Complete STAT orders within requester timelines
• Use powered and manual material-handling devices safely
• Place unit/location-specific orders using required technology and predetermined inventory methodology
• Report errors and discrepancies through the appropriate chain of command
• Manage product rotation and expiration dates
• Maintain a clean and safe work area and follow cleaning schedules
• Travel between sites in the Freestanding Emergency Department Network when required

Supply Chain Technician, Part-Time

General

• Prepare patients for examinations and perform diagnostic radiology procedures
• Conduct routine radiographic studies and specialized fluoroscopy studies using digital fluoroscope equipment
• Maintain proficiency in diagnostic radiology and fluoroscopy procedures
• Provide radiation safety for operators and patients
• Position patients and anatomical parts to obtain optimal radiographs
• Operate and adjust radiology equipment and technical factors to produce quality images
• Observe patients during procedures and respond to changes
• Review, critique and repeat images as necessary
• Receive procedure orders and enter information into the electronic medical record
• Greet and positively identify patients and explain procedures
• Ensure patients are properly attired and remove necessary clothing and jewelry
• Start IVs and draw up medications
• Cross-train in the Medical Assistant role to support office workflow
• Perform electronic imaging technician duties when necessary
• Process images, import images and burn CDs
• Perform quality-control tests on X-ray equipment and address issues as necessary
• Work with students enrolled in radiography programs under program guidelines
• Support four physicians and one nurse practitioner rotating among four locations

Radiology Technologist

• Provide administrative assistance to department operations
• Register patients, including entering patient information and verifying insurance
• Confirm patient demographic information
• Answer telephone calls and direct them appropriately
• Greet customers and patients
• Provide customer service
• Collect co-pays
• Educate patients on insurance and billing
• Perform duties with focus on safety, quality and efficiency

Office Specialist – Solid Organ Transplant

• Stock medical supplies, linen, and equipment
• Ensure items are accurately identified and maintained in a clean and consistent manner
• Break down and stage unit-specific products according to schedule
• Validate products and quantities received via pack slips/license plates
• Deliver and replenish supplies, linens, and equipment to designated areas
• Complete STAT orders within requester timelines
• Use powered and manual material-handling devices for safe movement of supplies, linen, and equipment
• Place unit/location-specific orders using required technology and predetermined inventory methodology
• Travel between sites when working in the Freestanding Emergency Department Network
• Report errors and discrepancies through the appropriate chain of command
• Rotate products and manage expiration dates
• Maintain a clean and safe work area and follow cleaning schedules
• Perform other duties as assigned
• Follow safety, quality, efficiency, and information-security requirements

Supply Chain Technician

Communications

• Provide strategic and operational leadership for communications technologies supporting patient care, business operations, and collaboration across the OhioHealth system
• Lead enterprise digital voice services, audiovisual and collaboration technologies, distributed antenna systems, small-cell solutions, private 5G and private LTE technologies, in-building cellular coverage, and related communications infrastructure
• Develop long-term communications strategy while ensuring dependable day-to-day service
• Lead and mentor engineering teams, including managers, advisors, network architects, engineers, and specialists
• Build a culture of innovation, technical excellence, and continuous improvement
• Ensure workforce planning, skill development, and succession strategies
• Develop and maintain strategic technology roadmaps
• Lead design and engineering of scalable, reliable, secure enterprise solutions
• Evaluate emerging technologies and recommend adoption strategies
• Ensure architectural consistency with enterprise architecture standards
• Oversee design, build, deployment, upgrades, and technology refreshes
• Ensure engineering deliverables include documentation, diagrams, standards, and operational readiness materials
• Partner with the Director of Infrastructure Operations for handoff into run-state support
• Oversee engineering project portfolios and large-scale infrastructure modernization efforts
• Manage capital and project budgets
• Evaluate and select technology solutions, vendors, and partners
• Manage vendor relationships, contracts, and performance
• Collaborate with design/build directors, clinical teams, business teams, application teams, Information Security, facilities, construction, emergency management, carriers, vendors, and other partners
• Establish engineering standards, design patterns, and best practices
• Ensure compliance with HIPAA, Joint Commission, and internal security policies
• Participate in risk assessments, architectural reviews, and technology governance processes
• Perform duties with focus on safety, quality, and efficiency as part of a High Reliability Organization

Director, Digital Network Communications

Manager

• Assist OhioHealth in improving quality and safety and reducing operational risk exposure
• Facilitate, influence, plan, consult, and educate managers and staff on continuous quality improvement principles
• Support quality- and risk-related functions and regulatory and accreditation requirements
• Lead projects with multidisciplinary team members across the organization
• Identify, plan, and implement process improvement initiatives
• Analyze data for continuous improvement
• Execute quality and patient safety methodologies and risk mitigation strategies
• Provide education to healthcare teams on performance improvement tools and methodologies
• Mentor and develop associates regarding Evidence Based Practice, quality initiatives, regulatory demands, and performance improvement tools
• Facilitate complex problem solving and develop well-reasoned solutions
• Use change management processes to engage people and achieve performance improvement outcomes
• Build awareness of needed change and measure improvement and return on investment
• Develop relationships with managers, associates, and physicians
• Communicate quality improvement visions, expectations, and results to stakeholders
• Build consensus and lead project execution

Clinical Outcomes Manager – Critical Care

• Assess and reassess patient nutrition risk using age-appropriate standards, validated assessment tools, and nutrition-focused physical assessments
• Develop and implement nutrition plans of care, including enteral and parenteral feeding regimens
• Create and implement nutrition protocols
• Coordinate nutrition therapy with physicians and other healthcare professionals
• Participate in multidisciplinary rounds, care planning sessions, committees, quality improvement, research, and outcome studies
• Monitor and evaluate patient response to medical nutrition therapy and modify care as needed
• Provide nutrition counseling and education to patients, families, caregivers, interdisciplinary team members, students, and interns
• Document nutrition care accurately in the electronic medical record, including use of order-writing privileges
• Support development and revision of nutrition tools, training materials, policies, and procedures
• Evaluate clinical nutrition products and equipment
• Maintain current knowledge of research and practice recommendations
• Ensure compliance with regulatory, confidentiality, HIPAA, and patient-rights requirements
• Perform 80% direct patient care and 20% indirect patient care activities
• Participate in departmental meetings, team development, professional programs, and multidisciplinary teams
• Identify opportunities for waste reduction and service improvements
• Perform other duties as assigned

Clinical Dietitian – Float

Compliance

• Manage and directly supervise assigned Ethics and Compliance Department staff
• Assist the Ethics and Compliance Program in satisfying the seven essential elements of an effective compliance program
• Assist the Senior Director Compliance and Chief Privacy Officer and/or compliance committee as needed
• Develop, review, and revise compliance policies and procedures, including the Code of Conduct
• Assist with developing and maintaining open lines of communication
• Develop, deliver, and/or manage specialized and general compliance training and education
• Respond to detected offenses
• Manage internal monitoring and auditing activities
• Assist with enforcement of disciplinary standards
• Use data, analytics, technology, and artificial intelligence tools responsibly to identify emerging risks, strengthen controls, evaluate program effectiveness, and guide health care compliance research functions and research institute stakeholders
• Manage and directly supervise assigned E&C staff, including multiple concurrent, time-sensitive, complex projects involving compliance program operations, investigations, and audits
• Assist the Director with department policy and procedure development and revision
• Prepare reports for senior management and the Ethics and Compliance Senior Leadership Committee Board
• Consult with the Director of Ethics and Compliance regarding hiring, training, development, and performance reviews of direct reports
• Collaborate with OhioHealth management teams throughout the health system to align compliance efforts with federal, state, and system requirements
• Perform special projects and other duties as assigned

Manager – Ethics & Compliance

• Assist with execution of multiple concurrent, complex, and time-sensitive compliance projects
• Draft and revise compliance policies and procedures, including compliance program policies and departmental procedures
• Draft and edit compliance publications, including OhioHealth's Code of Conduct, Ethics and Compliance eSource webpage content, articles, and other publications
• Assist with documenting the annual compliance risk analysis
• Assist with the annual compliance effectiveness review
• Develop compliance communications
• Oversee compliance exit interview processes
• Assist in managing the OhioHealth Hotline/Ethics and Compliance Hotlink, including assigning reported matters and preparing related reports
• Assist subject matter experts with reviewing and revising general and specialized compliance training and education modules
• Prepare reports and provide support for the Ethics and Compliance Senior Leadership Committee Board
• Prepare committee meeting materials, minutes, and other reports
• Perform other duties assigned by compliance leadership
• Support safety, quality, and efficiency as part of a High Reliability Organization

Senior Ethics and Compliance Analyst

• Manage daily operations and supervise Quality Outcomes Management/Performance Improvement, Patient Safety, Accreditation/Regulatory Compliance, Peer Review, and Infection Prevention functions
• Supervise outcomes managers, regulatory compliance, Quality support, and Infection Prevention staff, including hiring, performance evaluations, scheduling, accountability, and disciplinary actions
• Assist the Director of Quality and Safety with strategic direction for OhioHealth Quality and Patient Safety initiatives
• Integrate clinical and financial information to maintain or improve quality
• Develop appropriate budgets and manage them daily
• Provide expertise on innovations and improvements to care processes to improve clinical quality and patient safety and meet or exceed regulatory requirements
• Consult with and educate physicians and departments regarding clinical quality improvement
• Provide education on advances in clinical management and coordinate efforts to improve clinical safety and quality
• Develop and implement strategies responding to Root Cause Analyses, Failure Modes and Effects Analyses, and Common Cause Analyses
• Liaise with hospital departments to improve quality and safety for specific patient populations
• Develop strategies to meet or exceed regulator and accreditor expectations
• Promote best practices, customer satisfaction, and process improvement activities

Medical Assistant – OBGYN

Medical Assistant – Surgical Oncology

Medical Assistant – OBGYN

Inpatient Dietitian

Senior Financial Counselor

Supply Chain Technician, Part-Time

Radiology Technologist

Office Specialist – Solid Organ Transplant

Supply Chain Technician

Director, Digital Network Communications

Clinical Outcomes Manager – Critical Care

Clinical Dietitian – Float

Manager – Ethics & Compliance

Senior Ethics and Compliance Analyst

Manager – Quality, Blood and Marrow Transplant