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Community Health Worker
OhioHealth. Meet individually with patients face-to-face or by telephone to conduct intake interviews and identify non-clinical barriers .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in conducting patient intake interviews, identifying non-clinical barriers, and coordinating community resources. Proficient in maintaining accurate patient records and ensuring HIPAA compliance while serving as a liaison between healthcare providers and community agencies.
Highest-signal resume keywords
Community Health Worker CertificationPatient Intake InterviewsDocumentation of Patient InteractionsKnowledge of Social Determinants of HealthExperience with Underprivileged Populations
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Patient Record MaintenanceReferral FacilitationGoal Development and TrackingHealth-Promotion EducationIdentifying Non-Clinical Barriers
Soft Skills
Communication SkillsRelationship BuildingProblem-Solving Skills
Certifications & Qualifications
Community Health Worker Certification
Industry Keywords
HIPAA ComplianceMultidisciplinary Care TeamCommunity ResourcesSocial StressorsFamily Violence Recognition
About the role
Key responsibilities & impact- Meet individually with patients face-to-face or by telephone to conduct intake interviews and identify non-clinical barriers
- Conduct home or community-based visits based on patient risk severity
- Coordinate support services and community resources
- Provide basic health-promotion education and support treatment-plan adherence
- Develop and track measurable, time-bound goals with patients
- Communicate patient information and treatment concerns to the multidisciplinary care team
- Participate in multidisciplinary care-team huddles
- Maintain relationships between OhioHealth and community resources
- Document patient interactions, medical-treatment-related information, and social stressors
- Recognize and report family violence, abuse, neglect, and related concerns
- Maintain accurate and timely patient records
- Serve as a community liaison between OhioHealth and local community agencies
- Answer phones, review messages, and triage calls
- Make, facilitate, and track referrals
- Identify differences in client populations and appropriate services
- Perform duties with a focus on safety, quality, and efficiency as a High Reliability Organization
Requirements
What you’ll need- High school diploma or GED required
- Community Health Worker Certification by an approved training program, or certification started within 1 year of hire
- 1–3 years of experience working with underprivileged populations in the community
- Must have access to reliable transportation
- Maintain HIPAA compliance
- Knowledge of social determinants of health, patient demographics, community resources, and support services
- Ability to conduct patient intake interviews and identify non-clinical barriers
- Ability to document patient interactions and maintain accurate records
- Ability to recognize and report family violence, abuse, and neglect
- Ability to make, facilitate, and track appropriate referrals
Benefits
Comp & perks- Full-time schedule with 40 scheduled weekly hours
- Day shift