Electronic Imaging Technician

OhioHealth

. Receive calls from external and internal customers needing images and/or reports .

Posted 9/21/2026full-timeColumbus • Ohio • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing patient imaging records and utilizing PACS and RIS systems to support radiology operations. Proficient in customer service and problem resolution within a medical setting, ensuring accurate communication of imaging data.

Highest-signal resume keywords

PACS System KnowledgeRIS System ExperienceCustomer Service ExperienceMedical Terminology ProficiencyDetail Oriented

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient Imaging ManagementElectronic Medical RecordsImage RetrievalTechnology TroubleshootingProcess Improvement

Soft Skills

Multi-taskingCommunication SkillsProblem Solving

Tools & Technologies

CareConnectMicrosoft ProductsPACS SoftwareRadiology Equipment

Certifications & Qualifications

High School Diploma or GED

Industry Keywords

Medical SettingRadiologyPatient RecordsImaging Reports

About the role

Key responsibilities & impact

Receive calls from external and internal customers needing images and/or reports
Assist PACS users throughout the organization to improve and assure accuracy of patient imaging medical records
Educate physicians on applicable software
Assist radiologists, physicians, and staff with timely use of electronic and manual imaging records
Determine and resolve technology problems using documented procedures and available tools
Retrieve and create patients' electronic folders
Access reports and patient exam data via RIS, PACS, and related software systems
Communicate reports and image data to physicians and other customers
Re-print and package images via PACS and/or CDs for distribution
Troubleshoot, resolve, and document unread studies and PACS exam problems
Research solutions with the PACS team and Radiology staff
Escalate severe problems or issues requiring engineering support
Maintain Radiology Department equipment, including printers, computers, and fax machines
Participate in departmental process improvement initiatives and recommend process, procedure, and technology improvements

Requirements

What you’ll need

High School or GED (Required)
One to two years experience in medical setting OR six months experience with completion of medical terminology and anatomy courses
Knowledge of CareConnect and Picture and Archive Communications systems
Experience with Microsoft products
Direct customer service experience
Computer savvy
Detail oriented and able to efficiently multi-task
Comfortable learning additional system applications

Benefits

Comp & perks

Full-time employment
Day shift Monday-Friday schedule
Rotating weekend requirement with variable weekend hours
Opportunity to learn additional system applications
Process improvement participation and professional development through on-the-job learning