Epic System Analyst – Optime/Anesthesia

OhioHealth

. Support the design, build, testing, training, deployment, and ongoing support of Epic applications .

Posted 11/6/2026full-timeRemote • Ohio • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Epic application configuration, testing, and training within healthcare environments, while effectively collaborating with cross-functional teams to meet operational goals and compliance standards.

Highest-signal resume keywords

Epic Application ConfigurationRequirements GatheringWorkflow DesignITIL Foundation CertificationHealthcare Regulations Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

System/Application AnalysisTesting SkillsGap AnalysisUnit TestingIntegrated TestingUAT TestingEpic Build/ConfigurationHL7FHIRDocumentation Production

Soft Skills

Communication with StakeholdersCollaboration with Cross-Functional TeamsProblem-SolvingTraining DeliveryDocumentation Clarity

Tools & Technologies

Epic ApplicationsBusiness Intelligence ToolsAnalytics ToolsAWSAzureClarityCaboodleSlicerDicerReporting WorkbenchRadar

Certifications & Qualifications

Epic CertificationEpic Training Environment Build CertificationITIL Foundation Certification

Industry Keywords

Healthcare WorkflowsRegulatory ComplianceChange ControlSDLC PracticesWaterfall Project MethodologiesClinical OperationsPatient AccessBillingCodingFinance

Tech Stack

Tools & technologies

AWSAzureCloudSDLC

About the role

Key responsibilities & impact

Support the design, build, testing, training, deployment, and ongoing support of Epic applications
Gather and refine stakeholder requirements, map workflows, and design Epic configuration aligned with operational goals and policy
Create and maintain specifications, decision logs, design documents, configuration documentation, workflows, and support procedures
Conduct gap analyses for upgrades, regulatory changes, and new initiatives
Support small projects and enhancements under the guidance of senior team members
Participate on project teams and deliver assigned tasks using established project methodologies
Configure Epic records, master files, profiles, rules, security classes, and workflows
Develop and execute unit, integrated, and UAT test plans; resolve defects and document test evidence
Validate interfaces, printing, reporting, downstream workflows, and regression coverage
Coordinate release management, environment moves, and downtime procedures
Provide go-live and post-live hypercare, including rounding, office hours, tip sheets, and at-the-elbow support
Manage service requests and incidents, meeting SLAs through triage, documentation, and root-cause analysis
Collaborate with IT, operational, interface, and analytics teams on integrated workflows, HL7/FHIR exchanges, extracts, registries, and reporting
Support regulatory readiness, audits, privacy/security controls, and ITIL-aligned processes
Design and deliver role-based training and maintain CareConnect curriculum and training environments
Communicate system releases and upgrade impacts to training stakeholders
Manage and resolve end-user training requests and incidents, documenting resolutions and recommending preventative improvements

Requirements

What you’ll need

Bachelor's degree in computer science, Information Technology, Healthcare Administration, or a related field
In lieu of degree, 5+ years of experience in system/application analysis, support, or related IT experience
1–3 years of experience in system/application analysis, support, or related IT experience; healthcare environment preferred
Experience with Epic applications and healthcare workflows
Strong requirements gathering, workflow design, and testing skills
Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies
Ability to communicate with clinical and operational stakeholders and managed service providers
Ability to produce clear documentation
Ability to support small to medium initiatives and collaborate with cross-functional teams
Application Training role: Epic Training Environment Build certification/proficiency or ability to obtain within the required timeframe
Application Training role: 1+ year of training environment build or application support experience
Application Build role: current Epic certification or proficiency in one or more relevant modules preferred
Application Build role: 1+ year of Epic build/configuration experience preferred
Exposure to HL7, FHIR, and interface testing preferred
Exposure to Clarity/Caboodle, SlicerDicer, Reporting Workbench, or Radar preferred
Prior work in patient access, billing, coding, finance, or clinical operations preferred for respective modules
ITIL Foundation certification desired, not required
Knowledge of healthcare regulations and compliance standards
Familiarity with cloud computing platforms such as AWS or Azure
Experience with business intelligence and analytics tools

Benefits

Comp & perks

Full-time schedule, 40 hours per week
Day shift
Remote work from Ohio
Training and professional development through Epic application training and certification opportunities
Opportunity to work in a caring healthcare environment
Equal employment opportunity and compliance with state, federal, and local regulations