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Medical Assistant
OhioHealth. Provide clinical support to healthcare professionals and physician practices .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in clinical support, patient education, and quality improvement initiatives while ensuring compliance with healthcare standards and effective use of EMR systems. Capable of training and mentoring new staff, promoting patient safety, and facilitating efficient patient flow.
Highest-signal resume keywords
Clinical SupportEMR DocumentationBLS CertificationQuality ImprovementPreceptor Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Patient EducationQuality StandardsPatient Flow ManagementEMR ProficiencyDocumentation GuidelinesClinical TrainingSafety CompliancePerformance ImprovementOperational RecommendationsStandard Work Development
Soft Skills
Respectful CommunicationCollaborationContinuous LearningLeadership
Tools & Technologies
EPIC EMRCare Connect EMR
Certifications & Qualifications
Basic Life Support (BLS)Medical Assistant Certification
Industry Keywords
HealthcareClinical QualityPatient SafetyHigh Reliability OrganizationScope of Practice
About the role
Key responsibilities & impact- Provide clinical support to healthcare professionals and physician practices
- Serve as a clinical subject matter expert in the practice
- Train new clinical staff when possessing 2+ years of experience
- Lead and promote clinical quality and safety standards
- Facilitate efficient and effective patient flow
- Prepare patients for visits and provide provider-directed services and education within licensure, Ohio policy, and scope of practice
- Perform administrative duties and maintain current information in the EMR in-basket
- Maintain and clean the environment, work area, and equipment; report malfunctions
- Communicate respectfully with patients and customers
- Collaborate with the healthcare team to ensure continuity, quality of care, and service coordination
- Collect and monitor patient data and report patient needs as directed
- Maintain documentation guidelines for patient-chargeable items and services
- Monitor processes and services for quality, cost effectiveness, and efficiency
- Engage in process and quality improvement activities and implement operational recommendations
- Maintain professional competence through continuous study and best-practice learning
- Promote patient quality, safety, and experience initiatives
- Serve as a department, unit, or practice SME/resource for quality, performance improvement, and EMR, including EPIC Super User responsibilities
- Lead and support development of standard work and necessary customizations
- Function as a clinical preceptor and train new staff
- Focus on safety, quality, and efficiency in accordance with High Reliability Organization responsibilities
Requirements
What you’ll need- High School Diploma or Equivalent
- Completion of an HS Medical Assistant Career Tech Program, School of Medical Assisting, Military Medic training, Paramedic training, or 1 year of on-the-job training in a like practice
- Successful completion of a competency-based orientation program with medical assisting focus
- Military healthcare training
- Basic Life Support (BLS) certification within 120 days of hire
- Experience using EMR documentation, preferably EPIC
- Experience as an EPIC Super User or trainer
- Experience as a preceptor
- Successful completion of Care Connect EMR documentation skills
- Compliance with scope of practice
- Ability to complete required continuous training and education, including department-specific requirements
Benefits
Comp & perks- Full-time schedule with 40 scheduled weekly hours
- Day shift
- Continuous training and education
- Professional development through ongoing study and best-practice learning
- Opportunity to work in a caring healthcare environment
- Equal employment opportunity and compliance with applicable regulations